Selling

Forum Posts

Sorted by:

Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

No seller protection due to business account from over 100 sales in 12 months

I just got off the phone with eBay and was told all accounts that sell over 100 units in 12 months no longer have seller protection. I called in due to a return where the buyer stated 1 of 2 items was damaged after 15 days of use, and then returned 1...

[Fresh seller question to experts] why my product is not selling, when having many views?

Dear Community, May be stupid question..My product has 30 views per day, but nobody buys it. Can you please help understand if 30 views is usually many or not?And how to know why nobody buys my product? Can I somehow ask the viewers what they dont li...

NO MORE 30 day listings WHY????????????????

why do ebay does this??????????? now any item listed will only show in COMPLETED ITEMS unless it is sold !!!!!!!!!!!!!!!!! We is never gonna know that it was listed for 2 years **bleep** they do this for????????? Is it in hopes a small seller who get...

If the buyer is always right, who is protecting the seller??

Under eBay’s Money Back Guarantee, a buyer can ask eBay to intervene if their purchase doesn’t arrive or isn’t as described, and the seller doesn’t offer resolution within a week. However, unscrupulous buyers can ignore any contact and raise a disput...

Customer trying to return brand new dress as too small on my listing stated size as per label on i

Allow Returns selectively ?

Is it possible to allow returns on only some of your listings ? Or is it only “all or none” ?Thank you...

Research sold items 5 years ago/

Heard there is a paid service that will let me research sold items from 5 to 7 years ago.Any information/direction on this would be greatly appreciated.

Resolved! Buyer Asked to Cancel "Best Offer Won" Listing Before Payment. I want to avoid defect against me.

Hi all, First off, yes I used the search function and went through the archived post's steps, but eBay's system has changed so much over the past couple of years that most of the answers don't apply anymore because the process is different now... Add...

Resolved! Duplicate Listing

How can I avoid relisting items that are already listed when you're dealing with 200+ items. (duplicating items)

Advanced listing upgrade fees?

I just recently sold something on eBay for around $1000 and everything went fine. I got my most recent invoice for normal listing fees and shipping, but it includes $116 in “advanced listing upgrade fees”. What is this? I’ve never had those fees befo...

Cubes in Stock

8x8x8 in stock in the new brown logo https://www.ebay.com/itm/254249484621

Resolved! Paypal deducted about 13% from my sale

Hello community, I am currently at a loss for words. I recently sold one of my cameras on eBay and was stumped to find that 110,16 euro was deducted from the sale total of 790 euro. I did take to the search engines to try and find something that woul...

Buyer filed for a return before I shipped. How can I cancel or return an item I haven't sent?

Buyer filed for a return before I shipped. How can I cancel or return an item I haven't sent? Buyer opened a return on Jun 06, 2019.The return was approved automatically.The return was closed.June 7, the buyer sent me this messagea: When are you goin...

How to accept a return?

I am having a buyer return a ring because it did not fit. I have no problem with that.But it has been so long since I had a return I am not sure of Ebays way to do things anymore.I used to just say "fine, mail it back to me" and when I got it I refun...

Ebay email promoting free shipping as a seller...?

I've not posted here before so i apologize if I'm going about this all wrong. I opened my store about a month o so ago, but have been selling porcelain/glass for sometime now. I got an email from Ebay promoting free shipping as a seller...? Shipping ...