albertabrightalberta
@lindseysfluffs wrote:She has never shipped eggs and doesn’t understand how to package them. I’ve been doing it for 15 years.
YOU'RE the seller! The buyer doesn't have to had shipped eggs and doesn't need to understand how to package them!
If you've been doing it for 15 years, you're supposed to be the expert!
@lindseysfluffs wrote:USPS doesn’t always put weather alerts as the reason for the delay. If the storm had already passed and the roads were still icy, they won’t put weather as the cause
https://tools.usps.com/go/TrackConfirmAction?qtc_tLabels1=9405536208070303733699
There's no weather delay! That's why tracking doesn't show it.
You made more than one mistake in this transaction. Own it, learn from it and apologize to the buyer.
Also, end the listing for the heat packs and list it correctly, including it with the purchase of eggs. You cannot have a listing that says, "This is an add-on item. You must purchase eggs from me in order to buy these."
If I want to buy a heatpack as it's listed, I can do so without a requirement to buy eggs. That's ebay policy!
I get the original point of asking the OP if people can buy the heat packs alone, but here's what deserves the REAL side-eye, in my opinion. Look how much the going rate is for single heat packs, as standalone purchases.
Mind you these ^ are all INCLUDING SHIPPING that those sellers have to pay, whereas the OP's 8-DOLLAR packs go into the box with her eggs, and their $20 shipping charge! Even a SINGLE EGG has that high of a shipping cost, not including a heat pack!
And okay, sure, sellers can charge however much they want for shipping; buyers don't HAVE to buy from them. But given all of the above information, to me the question is not "Can people buy your heat packs and not buy eggs?" (because who would, for DOUBLE-OR-MORE the price of other sellers' heat packs?) ..... I'm wondering "Can people buy your eggs and not buy a heat pack?" (even if they live in Minnesota and it's January?). Because if the OP actually ever requires an additional 8 bucks on top of the 20 .... that may not count as technical price-gouging, but it's certainly wrong and sure to drive away sales.
You must have looked at the default sorting view (Most Relevant) of her feedback. You have to change the sorting to 'Most Recent.'
@kensgiftshop wrote:
@cardsforauction wrote:The weather is going to be terrible next week, so I don't know when they will be delivering the package to my customer.
That's why I'm planning ahead and using Time Away for a little while.
If it's going to be like this on the Gulf Coast ......
I can't even imagine what the rest of the country will be like. But I'll be prepared too. Customer email fingers at the ready! I wish I could take 'time away' but it wouldn't pay my bills unfortunately.
