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eBay winter storm seller protection is a lie

Buyer left negative feedback for FOUR items that were packaged in the same box. USPS DELAYED THE ITEM BECAUSE OF THE WINTER STORM & EBAY REFUSES TO REMOVE NEGATIVE FEEDBACK DUE TO THIS DELAY, WHICH IS A DIRECT VIOLATION OF EBAYS SELLER PROTECTION POLICY.  I have requested the removal twice  on the phone with an eBay agent, and both were shocked eBay wouldn’t remove it. 
EBAY SELLER PROTECTION IS A JOKE 

Buyer also claims items were broken but could not provide proof. All the buyer sent was a photo of perfectly wrapped items. 

Message 1 of 65
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64 REPLIES 64

Re: eBay winter storm seller protection is a lie

This morning I saw on the news, New York is going to be negative 4 degrees?  Is that right?

Message 61 of 65
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Re: eBay winter storm seller protection is a lie


@lindseysfluffs wrote:

If the buyer had complained about the weather delay, they know their feedback would have been removed 


Exactly! So therefore they did not mention a weather delay because their legit feedback would have been removed

Message 62 of 65
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Re: eBay winter storm seller protection is a lie


@kensgiftshop wrote:

@cardsforauction wrote:

 The weather is going to be terrible next week, so I don't know when they will be delivering the package to my customer. 


 

That's why I'm planning ahead and using Time Away for a little while.


We normally do same day shipping but we added 5 day handling because the Midwest weather has not been good for the last couple weeks. An ice storm that knocked off power for lots and brought down our fiber internet and then several inches of snow that made it hard to get anywhere.

Message 63 of 65
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Re: eBay winter storm seller protection is a lie


@aproudparent2010 wrote:

@kensgiftshop wrote:

@cardsforauction wrote:

 The weather is going to be terrible next week, so I don't know when they will be delivering the package to my customer. 


 

That's why I'm planning ahead and using Time Away for a little while.


We normally do same day shipping but we added 5 day handling because the Midwest weather has not been good for the last couple weeks. An ice storm that knocked off power for lots and brought down our fiber internet and then several inches of snow that made it hard to get anywhere.


 

We never know what it's going to do around here.

The other day they were talking about 2 to 3 inches of snow, ended up getting around 12 inches.

I learned years ago, better to plan and not need it, then not plan and need it.

 

Have a great day.
Message 64 of 65
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Re: eBay winter storm seller protection is a lie


@gurlcat wrote:

@doc-holmes wrote:

Weird. When the weather gets dicey here in Canada, we just bust out the dog sleds. It's not that hard, people. 


If you're not joking, let's see those pups!!!  -I had Alaskan Malamutes as a kid in Iowa.  Only 2, so not enough to pull a person but you couldn't tell them that (the WORST dogs to try to walk on a lead, in fact I'd love to see ole Caesar Milan try to train one to walk by his side!).  Very fun to sing with though.  ❤️


I'm just joking. I do have two cats, but they're less than useless pulling the sled. 

Message 65 of 65
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