Selling

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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Resolved! Ebay releasing funds

Ebay not releasing funds yes I had a sale and to just narrow it down and put it straight out there like there is 1000 more people in the same category where eBay not releasing funds or put restrictions on you for absolutely no reason you will do ever...

Template Malfunction?

Is anyone else having a problem getting their description templates to load? Been happening for a couple days now. I can't get my templates to work for anything.

Resolved! My sales have flatlined, what's going on with the site!

I went from $100 a day to literally zero for the last week. It seems to me when ebay changed the international shipping policy everything went dark. I promote, sell similar, send offers and nothing. I've seen videos where people have talked to a US e...

Shipping to different address per buyer request

Hello. I have a repeat buyer who has messaged me to send his purchase to a different address then what is listed on the sale. How to I proceed?Thanks

eBay collects hidden fees: Sellers pay fees for buyers' taxes

Recently, I double checked the fees collected by eBay and was surprised. Instead of 15.3% (13.3% selling fee + 2% Ad fee) eBay charged 17%. I opened the payout breakdown, did some math and found out that eBay charges selling and ads fees on buyer's t...

Buyer changed shipping address after payment

Ok this is the first time I ever had this happen. This isn’t my fault. I shipped an item out today that was put in the mailbox last night and the buyer told me this morning (before I had a chance to check the messages) that they forgot to update thei...

Has eBay changed how cancellation are processed and refunds issued?

Hello, I haven't actively been selling in awhile and ran into two issues this week. 1) A buyer purchased an item and wanted to cancel it prior to me shipping. I agreed and went to cancel the order. When it was time to refund the buyer my only option ...

Ebay standard envelope tracking failure has resulted in seller status falling to 'Below Standard.'

For several years we have used the standard envelopes to ship items at a total price point of $4.99 and lower. These have been an ongoing problem for many sellers (google similar problems) and Ebay apparently has no desire to correct them. The standa...

Cuba coins

Can we sell Cuba coins yet on E- Bay or do they still hide behind the embargo clause.

Resolved! The New Sports Card Authentication System is Rigged

I wanted to warn as many sellers of Sports Cards as possible, as to the rigged Authentication System. It is set up to completely damage the credibility of the seller, and promote their self interests. I just sold a high dollar sports card, pictures o...

Trying to Offer Ebay Discounted Shipping Rates to Buyers

Rather than drop prices I wanted to try offering buyers the USPS discounted shipping rate (the rate we as sellers get, rather than the retail rate). I changed my settings under "Carrier-Specific Discounts For Buyers: Offer E-Bay Negotiated Discount R...

Bell thingy notification not working this morning

Anyone else experiencing problems with the notification bell. I was able to find out that overnight I have 2 sales and 2 messages, but the notification bell is dead and shows nothing.

Resolved! Promoted Experiment Results In Worst Sales In Years

Hi fellow eBayers. Due to the increasingly crippling site issues and erratic behavior of our platform, I decided to cross list my entire store. Then, I decided, let's just try promoting the 2/3 of my store that is not promoted, at 3%, just to see. If...

Resolved! Where to are fees in transaction report?

In this new eBay reporting world, I go to report downloads: https://www.ebay.com/sh/reports/downloads and choose Orders. I then get a report with a ton of info, but no columns show the ad fee or the listing fee. I can see it in the invoice but how do...

Resolved! Unnecessary Negative Feedback

I am truly confused. I sold an item to a buyer. Shipped in 3 days of order. Buyer left a negative feedback. Buyer claims he was ripped off. The listing was plain and simple. I went back and reread my listing and description. It was fine. Reported it ...