Selling

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How can I report a buyers messages and a negative review from same buyer?

Sellers please help us find your items

eBay has recently changed the format of the saved feed. We used to see the items of the sellers we had saved and could easily purchase the items we wanted. Now the “improved “ saved feed seems to be a a listing of items that have no real relevance. S...

How to send a buyer a combined offer for multiple items?

I have a customer who wants to buy three items from me and we arranged a combined price via messages but now I'm not sure how to actually sell him those three items for that price. It looks like this has been an issue for years and eBay has still not...

Customer Cut 🔌 on My Amazon Echo 15🤬

I cannot believe after that a buyer cut the cord on my Amazon Echo 15 he had bought and then tried to say I sent it with a cut cord. That's why you always make sure to take good-quality pictures before you send them, just in case. Your customer is gr...

Store Ranking

How can we improve our eBay ranking as quickly as possible?

Seller

Hello, Now let's move directly to the problem that happened to me, I want to know when 5 defective transactions from my UK region account will be reset, considering that 2 of them were left more than a year ago, there are strong restrictions on my ac...

About BBE timestamps rule

Hi,Does anybody know what timestamp is the BBE dashboard (Bad Buyer Experience) based on?I understand that it take into account the last 3 months. But is it orders created in the last 3 months? or base on the neutral/bad feedbacks that buyers left in...

Business policies set up error

Hi team, I can't set up my business policies. When I set up, this message popped out An error occurred while processing your request.Reference #97.cfe9c717.1735294154.64db3b88 Can someone from your team help me please? Regards, Phu Nguyen

Unethical EBay fees on sales tax and shipping!

eBay is ripping off its sellers! I sold an item for $500. With eBay’s 13.5% normal transaction fee that’s $67.50. I also chose a 10% ad fee which would be another $50 for a total of $117.50. Although that’s 23.5% of my sale price, I agreed to that, a...

It's time eBay changed its refund policies to combat fraud.

It's way past time eBay changed its policies concerning how it handles INAD and bogus returns. They've put a lot of effort behind identifying Top Rated Sellers. If a seller is top rated, they should have the benefit of the doubt with complaints. Afte...

Is there a way to set up best offers auto on/off due to a running sale?

I have a sale running currently and suddenly got several offers from different people offering me way lower on my already reduced price items, and realized I needed to turn best offers off during a sale event. I don't plan on having constant sales ru...

Resolved! eBay Standard Envelope - Filing a Damage Claim - Advice Needed

A buyer recently messaged me indicating that cards sent through the eBay Standard Envelope service was damaged and included photos. The photos appear to be accurate so I trust the buyer. All cards were wrapped in a plain white envelope, penny sleeve,...

How do I tell how much PROFIT I made?!?

So, someone buys from me. It says the following information on my 'All Activity' tab in seller payments:Amount: $16.78Fees: $-2.75Net: $14.03Here was the product transaction:Price: $9Shipping: $7.78 So...how much did I make? What is my profit? Why am...

eBay sucks. other places to sell?

I am not a professional seller and rarely sell on eBay. I just sold a pair of designer sunglasses and was surprised to see that the FVP selling fee was 15%. This seems very high, and I don’t recall the fee being this high before. on top of it the web...