Selling

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How to replace an item after the customer has requested a refund?

I sent the wrong item to a customer and he asked eBay for a refund and sent it back. We messaged back and forth and decided he still wants the item so I shipped it to him. Now, I cannot find a place to mark it as "replaced". All I see is "send refund...

No notification that item was sold and paid for?

I listed an item last week and received no notification or message that the item sold. There is no message in my eBay account and I did not receive any email notification from eBay. I am now shipping the item late. When I go into communication settin...

Info on Retro Dog Fighting Poster

Hi. I found a 12”x16” yellow and white poster promoting the international championship convention dog fights in San Antonio TX on 3/1/1975. The artwork is a graphic design showing two pit bulls in an “embrace” on their hind legs. The earl tudor troph...

Any truth in that Ebay rewards sellers who stick to one category?

One of the Youtube Ebay/Online Seller gurus said that the Ebay algorithm gives more sales to sellers who primarily focus on one category, like clothing for instance. He said that the algorithym doesn't know what your store is trying to focus on if yo...

Resolved! Help: what to do if buyer you find is dodgy, brought item but not paid yet

HelloI have a problem, basically an item has been sold of mine today, and this buyer I had a look at looks dodgy, as its username has a website and it does not work at all. I went to search engine and many forums comment that this buyer is fraud. My ...

hidden shipping fees not disclosed

OK so, cant understand of course why you should pay more have to further promote items which should be promoted in the first place. Paying percentage fees, insertions fees, etc. Another words, the reason why you use them in the first place. Hmmm. let...

why does ebay punish you for poor sales?

I was looking and i moved from top seller to above average seller as projected for 7/20. I looked at my defects and all of a sudden they went from 3 to 18. I called and they said because I was under 400 items sold in the last 3 months they will now c...

Makeup Sellers Volume Goals?

I know people guard their sources, etc and obviously for good reason but I have more of a question of volume, as in what would be a good/realistic goal like daily/monthly for my mainly makeup shop? Ive done the work and have been doing above average ...

The elusive Top Rated Seller designation

I've have been bounced between Top Seller and Above Average for years, now I'm stuck at Above Average...been stuck there for about a year despite having zero late shipments, 100% feedback , no returns....Almost all my items are sent vis USPS media ma...

Bids NOT Being paid -- 3nd one in 2 weeks

I think this is the 3rd high bid that wasn't paid for "awaiting payment". I had to cancel after sending an invoice.I wish the buyers would send me a REASON why they don't pay.This is getting old Ebay.And I wish EB would just charge the buyers account...

How do I send a feedback revision request?

A buyer wants to revise a negative feedback but I have to send a revision request first. How do I do that

Non- paying bidders and second chance iffers

I have had several nonpaying bidders recently, and i understand that I cam make a second chance offer to back up bidders, but eBay instructions are quite unclear as to how that is to be done. can anybody help with this?

Ebay Store Yes/No?

Is it worth changing from an individual selling account to an Ebay store?

All bidders have zero feedback on digital camera

I am selling a digital camera. It has 46 bids and 42 of them have zero feedback! I'm sort of concerned about being scammed. Any advice?? Thanks

Buyer hasn’t arranged shipping

Buyer purchased item ($1000) listed as local pickup only. I confirmed with him he had to prearrange and pay for shipping, he agreed. Money ($820) has now been deposited to my account from eBay, but buyer has not picked up or arranged shipping. What d...