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Buyer asked for refund based on description

I bought some Brooks shoes at Academy maybe 6-7 months ago. Ended up not using them. Never wore them. Listed and sold them as NWOT and no box. Took what I thought were decent pics. Sold them and buyer is now asking for a refund due to "clear signs of...

Resolved! Received an neutral rating, it is worth resolving.

Hi happy holidays everyone, I received a neutral rating on something I sold last month. It was a “comfrt” sweat pants and hoodie, the hoodie was brand new but the sweatpants was worn a few times, there was some worn in the crouch/ leg area and there’...

Buyer opens return stating item is open box which it isn't

I have a buyer that bought an item. Pictures clearly show the item SEALED in the plastic bag from the manufacturer. Buyer claims the item is open box and is used but both claims are false Buyer claiming the item is open box when the item is obviously...

Can eBay Please Fix the Password Problem?

Hello! A wrong password entered brings up an error message. Then you click on the box to enter a new password, you type it in, and then realize that the system didn't recognize you clicking on the box. So, you then have to re-click and enter the pass...

Negative Feedback removal not approved - completely unfair.

Hello, I sold a camera lens recently to someone. The listing is pictures of the lens ONLY but the buyer said he was also expecting the bag that supposedly the lens originally comes in. I bought this lens brand new and it DID NOT come with in a lens c...

Is it possible to have a negative feedback removed?

I listed an item with the incorrect price and the item was barley even up for 24 hours before it sold. When it sold I noticed my mistake and immediately refunded/messaged the buyer. I offered them something else for free as compensation and they said...

User avatar by Adventurer
  • 3804 Views
  • 27 replies
  • 0 helpful

ebay says "Seller Help is changing" ...Oh Really?

So ebay say's on their help page: "Seller Help is changing" becoming more personalized, and we're making it easier for you to request the removal of feedback"So Not really.Here's my recent experience on 12/23/24...and you be the judge.First of all I'...

Black text on pages now ...

Has anyone noticed that the text on numerous pages are black when they used to have color? Just noticed this happening I think in the last day ... Auctions with bids used to be red, now black. Feedback used to have color but now black ... the edited ...

1-EBAY BLACK TEXT.jpg

Mele Kalikimaka and Mahalo!

I don't do zoom but I wanted to thank my ebay secret santa from Sierra Vista, AZ. You put a lot of time, effort and thought in to my gift. I was blown away! I especially love the Christmas "money" tree! I'll use it when sales are slow. LOL Thank you ...

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User avatar by Superstar
  • 947 Views
  • 7 replies
  • 4 helpful

Resolved! Selling knock off Lego figures

I recently bought a lot of close to a hundred minifigs, all sealed in individual plastic packaging. I thought they were real LEGO minifigs but upon further inspection, turns out they ae knock-offs... many branded as LEBO(lol). I would never be use th...

User avatar by Trailblazer
  • 3939 Views
  • 24 replies
  • 0 helpful
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