Selling

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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Curious about free shipping

Im a bit confused about free shipping. I plan on listing an item BIN for $400 w free shipping. Lets say the high end shipping could run $100. Will my ebay fees be taken from the total of $400? Would it be cheaper to list item for $300 and buyer pays ...

Buyer not paying fee

I feel that eBay should charge a non-pay fee to a buyer that does not pay for an item. This should be in the terms and conditions to bid on item on eBay. That fee should be shared by eBay and the seller. Just my suggestion. There may be some legality...

Resolved! Local pick-up and cash payment policy.

My original intent, three yrs. ago, was to list my comics from the 40s and 50s & my 45s from the 50s, but I decided to follow the forum's cardinal rule of not listing what I was not prepared to lose. Today, I searched, but was unable to locate a page...

eBay Aunthenticator

I have been selling on eBay for more than a decade, currently have 2 stores, good sales record and customer relations. Was happy until this authentication process came. I lost money because of this process so I am starting to take down one by one ite...

I think I got scammed from a buyer

After someone bought my item, I paid for the shipping label but I couldn't ship it because USPS was closed, so I waited for the next day. The next day I got an email, at the time, I didn't know at the time, that it wasn't the original buyer it was an...

Buyer initiated a return due to item being "defective" - but it's a false claim

I have a question for fellow sellers here, wondering if anyone can help me out or offer advice. It sometimes feels like sellers are at a significant disadvantage when the buyer asks for a return.In this case, I sold an item to a buyer over a month ag...

no more call back for support?

im looking everywhere and there seems to no longer be a option to get a call back for customer support. is there a way to talk to a agent anymore?

Promoted Listing Doubts

I am seeing an increasing number of sales being made through PL. I have no complaints, just some doubts as to this statistically significant increase over the recent past. I have all listings set at the minimum 2% so the cost is no big deal. But I am...

deleted items

Is there a way to retrieve deleted items within 24 hours?

Sales

The last two years sales have plummeted to extremely bad. The best year on eBay was 2021 after that year it has never recovered. The Top Guns at eBay are running the company into the ground and should be fired! I will need another marketplace start g...

Can't See my Listing Items in My New Basic eBay Store

I have revised my pre-existing listings to be associated with my new Basic eBay Store categories (not eBay categories) I can see how many items I have in each category by looking at the manage category list - however, I do not see the items as viewab...

Remove defect

I had to cancel a order because I wasn't able to locate it, and would you know I have found it. My question is can I fulfill this order and have defect removed?

No negative feedback for dishonest buyers hurts the platform

I have had situations where buyers bought an item they must have already owned and retuned a broken item in exchange of the original. I know this because of return items coming back with different serial number on electronics than the one that was so...