Selling

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Combined shipping

Buyer has bought 2 items and paid for shipping on these items too, now buyer asked me to combine shipping? I'm not sure what the logic is here, It would seem like I could put both in a priority mail flat rate, but then what about the second item, how...

Got a funny message from buyer today....

Listings say no shipping outside of USA. So my husband showed me message on our other store from a buyer in Germany. Buyer says can you please let me buy this item, and send to me in Germany. I have good feedback. LOL..... all buyers have good feedba...

Resolved! Is there a Pokemon group? And one other question . . .

I am listing some Pokemon cards--I know nothing about them so have been depending on googling, but was hoping I could find a group here in the community that might help me out. I searched but couldn't find anything in the groups listed--any ideas? (I...

Got an OOS due to an auto-relist

So I had tokens, around 700 of them. I sold most of them in my B&M store last year, in batches, to a regular token buyer. I have a copy of the email where eBay says I ended the listing in July 2018. Well one sold recently, I couldn't find it. I alway...

What is the oddest or Most Challenging item you ever had to ship?

For any sellers who offer a wide variety of items sometimes you can come across a real challenge even if you have had years of shipping practice. For me, one of the items I sweated the most over was many years ago I had to ship an electric guitar to ...

Item damagad

Just receive the package in broken box, an alienware 15 r3, ding on the side and crack on the back corner of air flow, the item was wraped only with paper,Any suggestion what to do next?

Feedback

Was scanning over some threads about the laziness and lack of feedback from buyers. I do agree that it's somewhat rude that so many buyers seems to think it's unnecessary. Some sellers suggest that it may be best at times that feedback isn't left, if...

How do I allow customers to click "Request Invoice from Seller"

I can't figure out how to activate/allow customers to request a total for items in cart OR to just have the items auto-total for shipping. I am selling small items and for first class USPS have a flat rate of $3.50, then .25 for each item. When custo...

Have you ever had a feedback that was over 90 days old revised?

I hadn't been paying very close attention to my feedback and then noticed a negative feedback for a transaction in which the sale was never even completed. We listed a completely as-is beater van for only a few hundred dollars. Buyer basically got bu...

Low or no sales

Hello - the discussion I started seemed to have disappered. Is anyone else experiencing drastic drop in sales or no sales at all for days. We have no sales at all for almost two weeks now during the day from 7 am to mid night. there are couple of exc...

Buyer wants to return but I don't accept returns

I don't accept returns but a buyer wants to return an item (because it doesn't fit) but is willing to pay for shipping. The pair of pants are in excellent condition so I wouldn't mind having them back as long as its condition is the same. I advised t...

Is someone trying to scam me or is this legitimate?

I am selling a laptop on eBay. It's a gaming laptop and it's unusual in a number of aspects from the brand to the internals. It's a bit older but it's modified and was future-proofed at the time. I had spent over $1200 on the laptop but after unsucce...

Buyer asking me to donate item to them. Thoughts on how to reply?

Buyer made a low-ball (but profitable offer) that I accepted on a pair of women's jeans. Asking was $19.xx with shipping. Buyer came in at $12.49- good enough. Paid promptly. The buyer then messaged me asking if they were shipping today, an hour afte...

Resolved! How do I decline a refund request?

A few days ago, a buyer requested a refund stating that he did not want the item anymore. He simply did not want the item, at all. I told him that I have a no refund policy and he argued with me and stated that he would call eBay support. All this to...

Compatibility Problems

Is anyone else having problems with the compatibility options not showing up to choose when creating a listing?? Can't change existing listings compatibility options either.