So I've been selling on eBay for a few years now and this account is
just my new account for my store so I know how a lot of things regarding
shipping. So eBay has a guaranteed delivery date promise they advertise
on my listing that obviously I canno...
About a month ago, I sold an item to a buyer at the best offer price.
About a week after receiving it the buyer contacts me regarding the
order and how it did not work. I understood his concerns and assumed it
was a faulty device so I offered him a r...
I have two returns open in which I sent a replacement offer and neither
buyer ever followed up on the offer. One of the returns should be
closing tomorrow (30 days) and I am worried if this will cause a defect
on my account. I know if a buyer accepts...
I become a Top Rated seller today and I wanted to update all my listings
to match the top-rated plus requirements with Returns and handling
times. I managed to edit all my listings except for two. These two have
an error and all boxes are grayed out ...
So eBay recently pushed this new, horrible, "My eBay Sold" page and it's
really been a bother for me. I liked the old menu (Link:
www.ebay.com/mys/sold) before it forcefully got changed. It was a lot
easier to navigate with and it allowed me to do ma...
The return case isn't the issue. The only options were to add a tracking
number or refund her. I didn't choose to refund her since I could add
the tracking number without issues. Where can I report the buyer?
I offered to send a replacement just so I can keep the buyer happy. I
could not just refund as eBay's policy automatically approves of returns
now so it already paid for the label.
Oh, so quick update, After I tried changing the UPC option to see if
that would fix things, it finally showed me the error message that I
could not revise the listing because I had pending offers. My offers
expire today so I should be able to revise ...
