Selling
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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

eBay or buyer scam me?

I am a first-time eBay seller. Sold 1st item on 9/28/2018 and received messages from Ebay rushing me to ship the item and to pay the selling fee. On my site, eBay even posts that my fund will be available on 10/19/2019 although the buyer already paid...

eBay automatically changes items for sale to best offer at 50%

ebay is changing some of my items for sale to 1/2 off my listing price. I search same items and have cheapest price on ebay. At 50% I lose money. ebay is unbelievable. At this rate I predict in the future ebay will not allow listings at a price over ...

Return to sender

I recieved a package back in the mail a few days ago. Tracking and the label said the buyers address was "Insufficient." I contacted the buyer and they said they forgot to put their apt. # and now I can reship the item per thier request. The buyer ag...

Is there a downside to changing an existing listing to a totally different item?

Just wondering if there is a downside to changing an existing listing to something totally different? Such as changing the item, category, price, shipping, description...basically everything. Also, is this ok to do or is it frowned upon? Just wonderi...

User avatar by Trailblazer
  • 703 Views
  • 26 replies
  • 0 helpful

Backslashes not showing up in search results

The backslash "\" character is being removed in search titles which is messing up keywords. I use NM\M to describe item conditions. However, when I search for ITEMNAME NM my auctions do not appear in search results. When I search for ITEMNAME NM\M my...

Discounted shipping labels.

We Canadian sellers get a 5% discount on Canada Post shipping labels purchased through Paypal.Do American sellers get discounted labels through PP?

You CAN add listings later to an ongoing volume pricing discount promotion

If you use a custom label, SKU to select the listings you want to include in the value pricing discount promotion, you can go into a listing you want to add later and revise it to include the SKU you used to select the original listings. That listing...

Volume Pricing

I want to create volume pricing. How can I get a list of my item id's? I don't want to go back and forth, back and forth, copy and paste each item Id. Why isn't it the same as creating a sale where you select each box of the item. ????? I have 1,117 ...

Resolved! How to deal w/ missing part return request? New part sent, now what?

Sold a new item to a Canadian buyer (under wife's ID.) Buyer requested a return for a missing part, which I'm sure was there when shipped. It was attached to the item by the manufacturer and clearly shown in the description pics. I thought it was jus...

User avatar by Thrill-Seeker
  • 362 Views
  • 6 replies
  • 0 helpful

Resolved! Buy it now, best offer, or auction? What are your thoughts regarding these selling options?

Hello,As the title indicates, I am interested as to whether a particuolar selling option is more likely to increase sales, such as the auction option, and as to whether certain categories are better suited with certain selling options, e.g., antiques...

User avatar by Scout
  • 6286 Views
  • 15 replies
  • 0 helpful

Signature confirmation required on returns?

So, say I sell something that is pricey enough (hope, hope) that it requires signature confirmation for delivery. Then say I get or accept a return request and send a label. Is the return label required to have signature confirmation on it?

Bogus returns negatively affecting return rate

So, I sell used car parts on eBay Motors in the parts and accessories category. I'd argue that used car parts have a significantly higher than average return rate, mostly because people don't actually know what they're buying. My favorite was someone...

Received an Offer - will that include shipping cost or does that get added upon accepting the offer?

I received an offer for an item I have listed for sale and cannot discern whether the cost of shipping will be added onto the offer if I accept it. Or, does the offer supposedly include the cost of shipping? Thank you!!

sales DROPPED 95% ...what to do?

To pre-empt nonsense, I am selling popular items + well priced + promoted listing >10% getting essentially no views. and no sales for almost a week.compared to the past 7 - 8 weeks of constant sales + over 4x the views for the same listings furthermo...

User avatar by Adventurer
  • 1167 Views
  • 31 replies
  • 4 helpful
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