Selling

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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Is ebay updating/breaking code again?- now pictures dont match listings in the app

Are all these problems related to the seller update from last month? Now on the phone app when you look at your sold items that need to be shipped- they either all have the same picture or the pictures are all switched around and with the wrong listi...

Resolved! Beware! Don't fall for the promoted listing scam!

I've been an eBay seller since 2001 and had many distasteful experiences with ebay but stuck it out, I had so many collectibles to sell it was my best option for world wide exposure. My latest experience blows everything else out of the water though!...

charged out of my funds for a shipping label and buyer already paid for

Hello,I was charged for a shipping label out of "my funds" for shipping the buyer already paid for when she bought the item. How can I get this corrected? My payout is listed as $18.30, but ended up as $13.94 because Ebay charged me for a $4.36 shipp...

eBay changing my default shipping policy in listing started around middle of July

I just started noticing around middle of July that eBay is changing my default shipping policies on my listings from a newer one to a really old one. This is happening specifically for USPS media mail and USPS ground advantage. I opted out of passing...

Why am I unable to send invoices or combine shipping on accepted counter-offers?

Over the past week or so, I've been noticing that when I accept a counter-offer ( to a sent offer, by me) the pending transaction is not going to the queue, :Orders awaiting payment, but rather instead, it disappears into a hard to locate "pending sa...

Digital Codes for Movies & Resellers

ATTENTION Resellers!!!! DO NOT under any circumstances post any part of a Digital Movie/TV Code in your listing. Yes you can put in your listing that you include the code or show a part of the insert that shows that it's the digital insert but again ...

Restricted From Selling Permanently

I recently decided to sell some stuff on eBay because I thought that would be the easiest process to get rid of things. On July 31, 2024, I received an MC011 restriction on my account, saying that I had to provide proof of delivery and add tracking t...

Resolved! Are Sellers now required to be Multi Lingual to sell on ebay?

I have a buyer who refuses to speak English to me though I live in the United States and English is the only language I'm willing to speak. The issue is over a package that the incompetent US post office has temporarily lost. Ebay's policy obviously ...

We, as a forum, Should be more empathetic towards another seller's tragedy

I wanted to share a story, now that the dust has settled and it's not really fresh in my mind. I read on the forum a lot about people who had car accidents, fires, hospitalizations, and could not fulfill their orders and had a bunch of cancellations....

.35 cent charge for revising a current live listing

I go in to revise(update/edit) a listing, to change the shipping cost, and I get a .35 cent charge for revising a current live listing. It just started today. I called eBay, and the Rep. said that I will now be charged, for any edits???....is this ha...

refunds

How do I refund a buyer if the item is broken during shipping?

Feedback is lost cant find it

Would someone help me out to find a person's feedback page? Sellers.Not the dribble at the bottom of a listing. The actual feedback section. I am going in a loop to what I don't want.Thanks in advance!

Swarms of low ballers

For the first time I decided to plummet the prices of all listings in one of my accounts for a day or two to get a quick burst in sales. The entire store selling all items at no profit. For example, selling a shirt at $4 instead of its regular price ...

Resolved! Scanned Packages and Stats

I know this may sound petty but it irritates me that I get dinged on the fact carriers haven't scanned packages. How am I supposed to control this? I mean really, I have 8 that weren't scanned and I feel this is just playing games with our stats. I h...

Resolved! My Ebay images have been hijacked by an Ebay competitor

A competitor on Ebay is using my images (and descriptions) of current and sold items for their own sales. My images are of the actual product that a buyer will receive, so I either have this item or the item has been sold to a customer. These photogr...