Selling

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I mailed 2 items from 2 sellers. I accidentally swapped the items. How do I fix this?

They each received each other's item. How do I resolve this with the funds and returns? Thanks!Brenda

"Zero feedback buyers"

We have all seen the rants from sellers opposed to selling to zero feedback buyers. I don't know when this started, but I just noticed that my recent sales DO NOT show the buyers feedback score. Somebody was paying attention. Although if you click on...

EBAY - Here we go again & always messing with the sellers & always fixing things that are not broken

First there new messaging format is absolutely stupid as when you go to respond to someone specifically it opens up with a page full of nonsense with several other messages and you have to click a tiny box for the one your trying to respond now ?? Th...

Effectiveness of “Sales” vs. Reducing Prices

My wife has a store on eBay too, and she wants to attract more customers (she sells personal care products). She wants to go through the store, and reduce prices one at a time, and rely on eBay’s system that will generate a message to customers who h...

Buyer opened a NAD case with zero additional information

I sold this vintage Coach bag to a buyer with zero feedback / account created the day of the transaction. Three days after delivery, they've opened a return case with Reason 'Doesn't match description or photos' and Comments 'Not as described.' That ...

Does anyone know if they removed the Request Total from Seller Button?

I've had two instances this week where customers were trying to purchase multiple items from my store but the shipping was high. I told them to use the REQUEST TOTAL FROM SELLER button and I would send them an invoice for combined shipping. ( I reali...

Best offer / immediate payment change mess

Hi guys, i am looking for some advise/discussion if anyone has gone through similar issue. Apparently ebay changed its best offer / immediate payment logic in Sept 2023 and implemented the change in waves to all seller accounts, mine was just hit las...

Ebay Sellers Fees. Sell Price + S&H + Taxes paid. All grouped together to be taxed by ebay

Does anyone else think this is getting out of hand? Yes Ebay has an arbitration clause; but seriously. There has to be change. This is downright theft, and they know it hence the arbitration clause. Just wanted to get some feedback on this topic. Rec...

Photos won't upload .jpg not a .jpg?

Trying to upload photos to a listing.Took photos on android phone as .jpg.Uploaded photos to computer (still .jpg)cropped and removed background in Photoshop -- exported as .jpgYet -- ebay says they aren't .jpg. On the other hand....I also use a DSLR...

Escalating to a case without asking. Unfair to seller.

So basically, short story. Buyer requested a return. I accepted and issued an eBay FedEx return label. FedEx marked it delivered on Friday (11/1/24) but didn't actually deliver it until today (11/4/2024). I contacted eBay support because obvious issu...

Resolved! EBAY CUSTOMER SERVICE SUCKS.! WHY IS SO HARD TO TALK TO A MANAGER IN THE U.S.A?

any have a good phone number for a manger in the u.s.a.? i have have unresolved issues go back over a year.

Messages

I hate the new message format. How can I get back to the old classic format? I don't see any option on the screen.

Perhaps my store is not visible to all regions in Ebay

I have created an store as well as listed all my products but I don't think it is visible to all regions on eBayas make do ship to U.S my store is visible but when i change to other country even my country, my store goes invisible

No more printer-friendly view of my active listings?

When I used to go into the hub and view my active listings, it would give me a big list and I could hit the print button and print it all on a few pages. That option is now gone. If I were to print with just the regular view, it would take well over ...

When did this happen?

Since when did ebay not allow sellers to retain the original shipping price of an item when issuing a less than full refund for a SNAD return? I'm issuing a refund for a buyer who clearly trashed and wore an item before they SNAD'ed me saying the sha...