I have a situation where a buyer had a item shipped to a 3rd party
re-shipper. I didn't notice it when I shipped it out since I sometimes
have a lot of orders in the morning. Buyer opened up a INR yesterday so
I looked at the tracking and noticed it ...
I went to message a customer this morning about a shipment that was
stuck in USPS land and is finally being delivered today. My message
screen was blank....I backed out of it and finally go to the messages
but when I click on the message thread it wo...
While using the Marketing for udating my coupons I noticed a new Offers
button. Click on the Marketing tab and it will be in the drop down list.
You also have a sorting button so you can sort by All Offers, Automated,
or not automated. You then have ...
It's been years since I've had to do this. We have a big snowstorm
rolling in on Sunday. I currently have a two day handling time set and
have put the store in vaccation mode until Wednesday starting in the
next hour just to be safe. I'm still allowi...
Customers package was in the next town to him in Ohio then today it
takes a trip to New Jersey. I feel his order isn't gonna get to him by
christmas. I know it isn't my fault, but he should get a refund. How is
the best way to refund without getting ...
I didn't since the tracking didn't show delivered to the freight
forwarder. A problem we all see with these shippers. All the questions
to report the buyer didn't apply to me or my case. I did report the USPS
location about the package not being mark...
UPDATE: Case was closed in my favor! Ebay did refund the buyer which I
find discouraging since they knew he used a re-shipper and even told me
that it isn't covered under the Money back guarantee. So this person
will go do this again to someone else....
@gurlcat Yes, you are correct. When I went to message Ebay on Facebook
there was the thread of a old message from a issue I had last year. I
think that's why I feel good about the outcome. First of all it is a US
rep and whoever I get the next time I...
@mam98031 Not sure if you read my whole post or the update later posted,
but I already did all the above mentioned. But I do appreciate it....It
might be helpful to someone who doesn't know what to do in this
situation. I will update everyone on the ...
Yes, USPS not posts a notcie about it being a re-shipper. I just went
through this. I also called USPS and was also told that these packages
are not covered for any insurance. I had a lengthy conversation with the
rep saying " It shouldn't matter whe...
