Selling

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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Resolved! No sale & my reason why!

I have an item for sale Not with make an offer.”Buyer” emails saying she’ll pay $300. Less & asks 4 questions.I email back the price here is the price, no offers available.She emails back, “answer my questions!”Normally in 21 years here, I’d bend ove...

Resolved! Got massage " Some of your listings need to be updated in order to comply with eBay policies "

I got an issue , ebay message for my 8 listings " Some of your listings need to be updated in order to comply with eBay policies or security changes " I deleted all pictures which I added in "Item description" and had water marks After refresh the pa...

Resolved! Can buyer leave feedback after UPI closes w/ payment?

The winning bidder asked me twice to cancel the day after the auction ended. I want to open UPI in another day so he could get a strike. Today he says he will pay by Friday, which means he would pay before UPI deadline. I had a buyer once who gave me...

Does Paypal charge a fee if you refund a buyer through your credit card?

For the past six months or so I've been transferring my Paypal funds to my bank account ASAP. I've been wondering though, what happens if a buyer requests a return/refund and my Paypal balance is empty? I'm not comfortable refunding someone through m...

Resolved! Shipping to Nigeria using a Courier

Hi everyone, I have a customer using a courier service to ship to Nigeria. It looks suspicious and I'm afraid to follow through. I'm not sure if it will be a ding to my Ebay account if I cancel the transaction. I have international sales blocked. Are...

buyer scam or not? (item is sold but received email to change address)

Ebay shows buyer already paid the item, but I got a message(within few mins after the item is sold) from a stranger buyer telling me to change to another shipping address. Bote (buyer and the stranger buyer account) are new to ebay, no purchase histo...

So Ebay Gave the Buyer His Money Back and My Merchandise and Stole Almost $2000

What can I do? So I sold an oven on Ebay for $1927.00 and the freight company took longer than expected to deliver the item and while it was in transient the buyer opened a "item not received" case and eBay closed it and refunded his money even thoug...

Is there a way to talk to a customer rep who can make valid suggestions to improve sales?

I've been here for a while, and been active in conversations about sales figures and search engine optimization. I imagine some of the regulars here will recognize me at this point, and I've been on both sides of the fence for "is it eBay's fault tha...

Exporting templates into external posting app

Hi everyone, i just hit my limit of 50 templates and need to explore new apps to manage various products. Im hoping to find something free but am not opposed to paying a little if it makes life easier. All my frequent items are saved as templates and...

Tariffs on Chinese Goods

Hello Sellers---- Will all of these new tariffs on Chinese goods make the prices go up on Chinese items sold on eBay ?

Had a neutral feedback disappear from my feedback?

Thought it kind of strange that I had a neutral feedback disappear. The feedback was posted in April and the item ID number does not even show up in the feedback list. I never questioned the buyer that left the feedback and the feedback had been on t...

Resolved! liquor listings

I was just curious how eBay determines listings for new sealed collector liquor bottles? I'm a Crown Royal Collector and eBay has deleted a few of my listings in the past because the item is new in box and sealed, but I see similar listings everyday ...

Why do some stores have a eBay stores search within store box on listing pages and some do not?

Why do some stores have a eBay stores search within store box on listing pages and some do not? We have 2 stores and only one has this feature. Have a buddy who just opened a store and would this added to his listings also. Called eBay but no one cou...

Should I sell this? What is it!

I was watering the lawn a few minutes ago and heard a woosh. I looked up and this thing fell out of the sky and landed right next to me. Should I sell it? What the heck is it???

Ebay-PayPal holding my money for two weeks illegally.

Recently I have been liquidating my life collection of photography equipment. I noticed that after a sale the funds were on hold. I thought the buyer was having trouble but no, PayPal was holding the money totaling $7000. I spent 5 hours on the phone...