Selling

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Need advice on a shipped item

Hey all, I sold and shipped an item last month on here. Unfortunately I threw the receipt away which has the tracking. The buyer is telling me (which seems sketchy af) that the package is shipped to a warehouse in the US and he actually lives in Mala...

Opening Starter Store Question

Hi all, I've been thinking of starting an eBay store for quite some time, now. The Starter option says, Free fixed price insertions: 250/mo Free Auctions in Collectibles and Fashion: 250/mo I'm assuming that this means 500 total free listings, with 2...

Item not returned

Hi I need help regarding a buyer please. I have sent an item to the buyer which they are saying is damaged however my item was in excellent condition and the photo that has been sent looks dirty and damaged. Iv asked them to send me more proof which ...

Item Listed At Lowest Price Not Seen at "Lowest Price" - 'Coins'

Seeking information as to selling 'new' U.S. Mint coins at the lowest price, including shipping. Even when one uses the drop down menu setting of "Lowest Price, Including Shipping': the sale content is not recognized or seen. I find this to be prejud...

I need help from Ebay concerning Ebay policy

Can I list an item like this or is it against Ebay policy? See link below. https://www.ebay.com/itm/Tapco-Stock-w-Grip-amp-Buttpad-Fits-Remington-870-NIB-/153835251838?_trksid=p2047675.l2557&nma=true&si=cOjUrfsYuBnltFRLXw%252FMF7O8gAo%253D&orig_cvip=...

Items not showing orgainic or promoted, despite promoting listings.

My sales dropped from 7-12 a day to 2-3 every two weeks. This happened right around the time I got switched to managed payments. My items don't all show up in searches. eBay says it is showing up, and maybe it is if you already know the item number. ...

Buyer claims she didn’t receive lid with teapot.

I mailed a teapot and lid. Buyer claims she did not receive the lid and wants a lid mailed or she will leave negative feedback. I have sold over 800 items and received feedback on over 400, 100% positive feedback. What can I do? I feel I am being thr...

Ebay Feedback

Can you no longer respond to a neutral feedback. I know you used to be able to, but I just looked and could find no way to do it now. Help.....

Buyer leaving negative feedback and not responding at all.

It has happened twice in the last month now. I sold 2 items on here which I know are working and described exactly what condition they were in in my listing. The buyers ( 1 even with like 1.5k feedback) buy my items using bank transfer not paypal. I ...

Ebay gift cards scam

I have been scammed purchasing $2700.00 eBay gift cards with my ATM card and sending the pictures of receipts and eBay gift cards code scratched to the scammer. I reported the scam to eBay via chat this morning providing the eBay gift cards code whic...

Ebay ended my listing due to counterfeit item policy - item is authentic - any recourse

I have been selling on ebay since ebay started. I don't sell a lot lately but I have always sold Coach purses frequently. Ebay recently removed a listing I had for a Coach purse that was 100% authentic. I had at least 10 photos showing it and the int...

Excalibur "Equinox" crossbow Excalibur "Equinox"

I listed a bow on E-bay and set a price of $300 and had multiple buyers for that price, they were waiting for me to see how much it would cost to ship. and before I got a chance to respond E-bay sold it for $260 what happened? I do not want to sell i...

Where can we see our "Final Value Fee" discount for Top Rated Seller Plus ??

Where can we see what our Final Value Fee discount is each time if we qualify for Top Rated Seller Plus ?I can't see it represented on my sale summaries or invoice anymore....I offer 1-day handling and 30-day returns with BUYER paying return shipping...

Sudden drop from top 5 listings and first page to page 3-8

Hey everyone. Trying to get as much advice as I can because this issue has almost entirely ended my non-repeat sales. I know there are other posts about this, but I want to share my specific case since two eBay customer service reps told me I did not...

First time selling. Need help with buyers shipping address

hi,I've sold my first item on ebay today and I'm very worried after reading all the potential scams that take place and how sellers lose a lot of cases. I sold a high value item worth $3000 and I got immediate payment from the buyer. I was told to sh...