Selling

Forum Posts

Sorted by:

Increasing number of dishonest sellers?

Is it just me, or, are any other sellers seeing an increase in numbers of buyers that are opening up returns for false reasons or looking for a partial refund of some sort? I understand times are tough right now for many people out there, some of whi...

Have offers on a relist but not able to cancel previous buyer who didn't pay

Have an item that was purchased but not paid for by buyer within 48 hours by ebay policy. I have relisted the item since with new offers but not able to cancel the previous purchase from buyer who didn't pay since it was reported to the resolution ce...

Scammed by buyer but with a happy ending

I recently listed a iphone 11 pro for $700 or best offer. My phone sold within a day and the buyer didn't make an offer. He immediately paid and sent me a message asking when I will ship. I shipped the phone within a day and the buyer received it 3 d...

Does ebay remove uploaded tracking when buyer opens dispute??????

Hello sellers, It seems like many times when a buyer files a claim, I go to look at the tracking number through the item / order details, and the tracking number has been removed. The tracking progress is still given, but I can't find the number to e...

Allowed to sell Respirator Replacement Cartridges?

I know Ebay is cracking down on price gouging but I plan on selling this at the same price point that stores are selling it. Does Ebay have any rules against selling any Covid ppe items? *this is actually for painters masks.

Scam

scam artist trying to make you text him for payment...offering more than was being asked....BEWARE.....

Paypal says, "Payment Received" but Ebay says "Buyer hasn't paid yet"

I am a new seller and I sold my first item. My Paypal account says I recieved the payment and that the item is ready to ship while my eBay account says otherwise. It took Paypal 24 hours to confirm the payment and now states the payment is received a...

Community chat: suggestion for eBay stores

@Anonymous Thanks for responding to my question during today's chat. I ran out of time to answer your question. You wrote:while we do not have a team that solely oversees our store feature, if you can give us some more details on what you'd like to d...

refunding a buyer for shipping overpayment

I cannot find anywhere in the seller hub, as a managed ebay seller, how to refund a buyer for overpaying on shipping he paid. The instructions on Google do not help. The buyer did not pay using PayPal. Does anyone have any idea??

Auctions ended sold to people with zero feedback

I had a few auctions that just ended. I was happy with what they brought but they were sold to a few people with zero feedback ($100+ items).....the items I sold are new release Sportscards and the price can fluctuate greatly in a two to three week p...

How to pay the charity I sold items for?

I listed and sold items through EbayForCharity. The listings were for 50% of each sale to go toward the charity that was registered and listed in each listing. The funds from the sales went directly to my PayPal account and I have been waiting to get...

Need help understanding listing limits for starter store

I feel I need some help in understanding listing limits. I want to avoid paying ANY listing fees because I sell mostly low cost items and fees would cut into any small profit I make.I spoke to someone on the customer service line, and he seemed to sa...

Resolved! Are optional listing upgrades charged per sale or per listing?

I'm considering upgrading my product listings I'll be selling multiple quantities of and would like to know if optional listing upgrades (ie. bold, subtitle, second category) are charged every time an item sells or simply once per month when the list...

Question on refunding buyer

I had a buyer purchase an item & paid promptly. I sent item with tracking the nx day. After several weeks I checked the tracking and there was none. Nx day the package is sitting in my mailbox pretty much damaged. I sent a message to the buyer refund...

Revise a listing, without losing "number sold count"

Hello Sorry if there's a subject relating to this already, I've searched every term that came to mind but couldn't find anything. I'm a new seller, so I was naive to the fact that once a listing with more than 1 of that item in stock sells, it cannot...