eBay

missing listing

I have listed a mah jong set and it keeps disappearing from the search. Anyone have any idea why?

Do returns affect visibility?

Just wondering, do returns affect visibility? I seem to have less activity going on when a return is in progress (and I had one last weekend too, but the buyer has already been refunded). When I say less activity, I mean views, watchers, messages fro...

Selling an item amd then the nuyer wants you to sonthem a favor

Just A Reminder: Today is July 11th --- Minimum Ad Rate for Promoted Listing 2%

As previously announced by ebay, today is the day all sellers using Promoted Listings Standard will find the minimum ad rate they can choose is now 2% instead of 1%. Also, keep in mind that, due to a recent change, the PLS fee is now calculated on th...

How do I get a refund on an accidentally purchased second shipping label?

I was told to go to "order details" in My eBay and I don't see order details anywhere. Need some help please.

Over 25 years selling and fed up

I have been selling on eBay for over 25 years and getting fed up with their policies. When you have a problem you can't talk to anybody except for chatting or calling eBay help which are completely useless. I do my due diligence in checking items bef...

customer claimed item was broken before it was delivered

has this happened to anyone else? it was a tail light for a car for $80 the tracking says out for delivery then says NO ACCESS TO DLVRY LOCATION.the customer left negative feedback and messaged me saying item was broken and wanted refund.when I calle...

The 2019 German Packaging Act

While I have read more information about the 2019 German Packaging Act, and how it will impact all international sales to Germany (including eBay), as the law is written it seems to primarily effect the primary distributors of pre-packaged items (ple...

HOW TO KNOW IF EBAY VERIFIED MY ISR? TAXES

Hi, i sent my ISR since March and i tought everything was ok, but just this month started the WITHHELD TAX and they are deducting too much (im from Mexico) like if im not verified, dont know why as my info is correct, and cant find a way to contact t...

Ebay takes fees out of combined shipping refunds

Hi all,I just went over my June transactions and noticed eBay took 13% for fees when I refunded for a combined shipping discount. It happened 3 times. Any other way to reimburse buyers without being charged double fees like that?

As of June 6 you can no longer ship lithion batteries internationally through USPS.

Just a heads up you can no longer ship used consumer electronics internationally through the USPS. I'm getting packages returned every week and USPS is not refunding the shipping. They're not even opening the package, if customs is marked as "phone, ...

Should I downgrade my store level in 2022?

Sales have been slow lately so I was thinking of downgrading my store level?Currently have a premium store for $79 ( 10K Fixed price listings / and 500 auction)I have about 500 items listed but only add, say, 50/monthand, it seems like ebay gives eve...

Neutral Feedback after 12 months

As a seller, does anyone know how I am able to remove a Neutral Feedback Rating after a buyer poster the complaint over 12 months ago. Does it come off from my viewing Feedback ratings screen automatically after 12 months? The Ebay listing is 2843317...