Selling

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Does eBay still charge a seller promoted listing fees when the buyer cancels?

I had a buyer purchase and pay for a promoted listing item yesterday and then almost immediately he requested a cancellation (the reson he gave was that he purchased the item by mistake). I obliged him 'cause it was a low dollar item and I don't need...

Retraction scammers

Hi. Why ebay allows retraction on last minutes? 2 scammers bid abnormal amount of money, and retract before finish, and normal people can't buy items. Is that normal?

Am I imaging things has it always been this way?

So, I am working off a laptop. I click on an item and there are two rows of sponsored items before the item description. after the item description there are 10 rows of sponsored items. That's 48 other items ona listing page! I don't think it's alway...

How do I change account profile photo?

I changed my eBay account username and tried to change my profile photo. I can't able to find the edit profile option to change my profile photo. kindly please guide me to change my profile photo.Thank you.

restricted account

i opened my account in 2005. I been off and on over the years. My roof is in need of repair so I sold a gold bracelet for $1300 back in June. My account was flagged and I tried to call. Nightmare began. I sent them all the receipts of the items that ...

USPS Returned iPad shipped to Canada (Dangerous Goods)

I've been shipping iPads to Canada for years. Today one was returned "Dangerous Goods/Lithium Battery." When I looked it up at USPS.com it says lithium batteries are allowed as long as they're in the original item. They didn't even open the box to ch...

Counterfeit flagging

I've bought out a store going out of business that were selling Apple branded AirPod pros. I have tried to list the items twice now but I keep getting a "Counterfeit item policy" notice and my listing is getting taken down. The first time it was my f...

Resolved! Media mail question

As long as the contents meet USPS requirements, it's ok to ship media mail in a padded envelope?

Thank you Ebay for standing by a seller

With all the negatives I wanted to post a positive. I had a buyer with an apparent anxiety disorder (or just plain narcissitic) trying to work with him was very trying, he was still not satisfied even with return and refund. ClIming NAD, Normaly I ex...

Resolved! Very Slow and/or NO Sales

Are other small sellers seeing low sales (and views) in 2021? I had a similar (lower) number of sales YTD in 2020 which I figured was due to COVID, but I'm 50% down from the number of sales (not $$, but that's another story) vs. 2019 YTD. I have lots...

How to properly sell software products (Windows license keys)

I have several Windows license keys I want to sell.However, trying to sell them seems to violate some paragraph of TOS I can't figure out.After creating the selling post I find my account blocked, and it happened twice, too much for "false positive"....

Selling to a customer who wants to pay by e-check? And use their own shipper

Searching for some assistance.I have an item up on auction and I have a buyer who wants to pay by e-check, doesn't want their CC information stored. Not even seeing that this is an option, or is this something I can change on my end?Also, the item th...

Resolved! Sales Tax Refunds to Buyers

I recently gave a refund to my buyer for over payment of shipping. The refund I gave the buyer for the overpayment was in the amount of $58.16. Sales Tax was paid to the buyer's state at the rate of 6.5% on the original amount. Ebay calculated the re...

BUYER CLAIMS ITEM DAMAGED IN SHIPPING

Hi: I sell a lot of glass and crystal, that is my specialty. I have been packing these delicate items for over 10 years and just in the last year have experienced a problem. If I sell 4 glasses no problem a set of 4 for a family makes sense, it's whe...

Description missing on PC only

Hello everyone! I noticed today that some of my descriptions are not showing when I look at them on my PC. They show when I go to revise the item and they show on the app. I am not sure what is happening. I see other posts about this but I do not see...