What category do you mainly sell in? And are your sales up or down
compared to last year and what percentage? I sell consumer electronics
and I'm down about 50% compared to last year.
It says under my service metrics that I have a "very high" rate of
returns for the "projected rate based on June 2024-July 2024." When does
that start? Thanks
I had a buyer file a not as described chargeback September of last year.
They bypassed ebay returns and went straight to the chargeback. I
uploaded my evidence and instructed the buyer to return the item. They
buyer never returned the item and was re...
I sold an item to a buyer. The buyer left me a neutral feedback "I have
not used the item. I received it in good order." I then messaged the
buyer asking if they need any assistance with their order. Their
response, " I would like to wait to see if e...
Hello ebay community, For the first time I have a very high return
rating for "cell phone" category. I sell high priced phones ($800-$1500)
and the extra 5% fee is costing me an extra $50-$100 each phone that I
only profit around $20-$30. I'm losing ...
True. I've had all that happen to me. I will say that in the last few
years ebay has made some changes with that type of behavior from buyers
and it's gotten a LOT better. Last time I got a SNAD chargeback, I
simply uploaded a word document with evid...
After 20 years of selling I've noticed if a buyer asks more than 2
questions before the sale it will most likely end up in a return. After
2 questions I try my hardest to deter them from purchasing the item lol.
