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Buyer demanding refund and lying about reason

Hey all..I'm dealing with this international Buyer from Hell who refused to receive the parcel and is now demanding a refund. This is my first such experience so i'm not sure what exactly i'm supposed to do and ebay's automated options make the matte...

Resolved! Buyer doesn't want to pay because they said item wasn't delivered even though tracking said it was

I have a buyer that is with holding payment on an item I sold to them. The tracking number states that the item was delivered within a week and now this person wants ME to investigate where the package is. The package was delivered. I don't know how ...

Determining How Many People Looked at My Listing?

Every since Ebay "improved" their site, I can't figure out how to determine how many people have looked at my listings since they were listed. I think they made it so it only shows how many people looked at a listing in the last 30 days or something....

Trolling others to help your own sales

Have been on here going on 30 years. Listed an item with opening bid that is less than someone else has already achieved in their auction for the exact same item, with time remaining. Hours later receive a message from another Ebayer "letting me know...

eBay Account Suspended Due to BBE & Still Not Restored After 60 Days

Hey everyone,My eBay account was suspended due to a high Bad Buyer Experience (BBE) rate, and even after 60 days, I still haven’t gotten it back. I’ve contacted eBay support multiple times, but they haven’t given me a clear solution.I’ve heard that a...

I lost 2,000 positive feedbacks

Not that I care all that much, but I used to have over 13,000 positive feedbacks. Today, I just happened to notice that I only have 11,341 feedbacks. What happened to 2,000+ feedbacks???

Has anybody EVER seen an outcome of reporting buyer?

I feel like this feature should be removed from eBay. It doesn't matter what buyers do, eBay never stands behind sellers besides "item not received" or similar issues

Resolved! Ebay "Had a Concern With Buyer's Account" ... Am I Going to Be Ripped Off?

This is the second time I posted today, but now I have a different question. On November 5th, I sold an item and it went to Amherst, NH. Shipping confirmation shows that this item was delivered there on November 9th. Now, I just received an email fro...

Resolved! Vero abuse

So Vero had one of my listings removed for copyright images. Not this account but it’s my picture. The thing is there are other items in this image in front of a bookcase. Doesn’t even look close to professional. There’s no copyright text. It was a b...

Resolved! Help Canceling An Order - Is It Too Late?

After a confusing interaction with a buyer of one of my recently sold listings, I opted to send them a full refund on the item instead of selling. My mistake is that I forgot to cancel the order before sending the refund; eBay doesn't allow cancellat...

seller-claim of non receipt

o, I have sent a package two months ago with tracking number, The package has been stuck for a long time and when the buyer contacted the post, they told him that I the seller, should file a claim of non receipt. Is this done through ebay? What can I...

We are taking pics of all orders prior to shipping

Due to bogus claims of defective product and customers not returning what they received, just this year we started taking pics of every order showing the open box of contents with order doc then second pic with closed box and ship label applied. Than...

How to display "Buy One, Get One Free" promotion in eBay searches?

And so it begins.

I just received an email from one of my long time suppliers. (quote)Due to proposed government tariff increases that are beyond our control, we will be implementing a 10-12% price increase.(end quote) Now notice: because of a PROPOSED tariff (which m...

never seen this before

Its a USPS return that was mailed back to me on 3/11, On 3/20 it finally makes it to the closest USPS Regional facility to me, about 100 miles north of me, then it goes to another USPS facility 70 miles north of that and arrives on 3/21, the tracking...