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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Resolved! Selling

Buyer asking where’s her itemcannot get help finding her address

According to the Bad Buyer Experience ("BBE") policy

Hello,I am a new seller (a few months old) and today I received this: In relation to your account, we have noticed that its performance does not meet the requirements of eBay's Bad Buyer Experience ("BBE")Policy and my account has been restricted. I ...

Reviews should not so easily be removed.

I had a situation where I bought an item. It was full of scratch marks not listed anywhere. Because went on vacation i missed 3 day money back guarantee. I tried resolve with seller who knew card was damaged and basically said tough luck. Posted a fa...

PSA Vault

Hello, I have a buyer that would like their PSA card delivered to their PSA vault. Is this possible?

Resolved! New Policy starting on 11.12.2023 Bad Buyer Experience why all this?

Dear eBay seller, Starting from December 11, 2023, eBay will launch a new service standard policy i.e., Bad Buyer Experience (“BBE”) Rate. We request you to please visit the policy page for the detailed information. The sellers whose BBE rate is much...

USPS Closed on 1/9/25

When I was shipping my packages this morning I saw a sign on the door of my post office saying that the USPS will be closed on 1/9/25 in observance of Jimmy Carter. It said normal operations will resume on the 10th. I have not seen any eBay statement...

Vero violation questions.

This is a subject I see rather often, but seldom read much about unless I'm affected. Of course I see a red banner policy notice at the top of my listings this morning for a vero violation. I read some of the earlier posts on the board, but since I d...

Old stamps for sale

I have old stamps would like to sell it.

Disappearing listings w/o notification that they're ended/deleted/cancelled

Last summer I listed several pairs of varying length/color Louis Vuitton shoelaces, then put them in bags ready to be mailed out AFTER listing them. I now have only 6 total quantity in my ebay listings, while I have 11 more physically in my possessio...

Sales Dispute - What should I do?

I sold and shipped on time an item. The shipping label was purchased via eBay. USPS shows item was delivered today. Today I got an email from the buyer stating this: "Sed me my money back the mail lady came today and she told me she had nothing". Of ...

Upcoming eBay Payment Changes in 2025: What Sellers Need to Know

Hello Community,I wanted to share some important updates regarding eBay’s payment and shipping changes that are set to roll out in 2025. These changes could significantly impact sellers, so it's a good idea to start preparing now.Upcoming eBay Paymen...

Ebay store reporting using excessive memory, soooo makes store work in slower than slow motion.

I get pop-up stating store using substantial memory, makes store operate in super slow motion, evidently storing "everything" even though I clear history after every use. I'm almost computer illiterate, evidently don't know how to clear everything I ...

The away message says I answer after 5pm - buyer gets mad they're being ignored

So I have an away message that says messages are answered between 5pm and 9pm during the week. This is so that when a buyer messages me during the night or day, they see that they will not get a reply until after 5pm. They should not feel ignored, I'...

Print a Packing Slip Solution

I have been unable to print packing slips for two days now but found a solution. You can go to your "Orders Awaiting Shipment" page. Click on the "Print Shipping Label" option for each listing, one at a time. On the shipping label page you have the o...

Payout Problems

Nine days without a payout because of a problem that eBay acknowledges has nothing to do with me. Still no payouts scheduled. They acknowledge it is completely on their end. Four worthless phone calls with concierge including one who promised me a ca...