Wanting to charge for a tracking number
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09-29-2024 05:49 AM
Here's a new one. I recently purchased a set of letters for my mailbox. After 12 days they haven't shown up and seller didn't provide a tracking number so I could see where they are. The seller said that he never provides a tracking number unless you spend $40. He would "gladly" provide a tracking number if I paid him for it. I informed him that when you sell on eBay and use their shipping services you always get a tracking number. The seller argued and said eBay never provides a tracking number. I've sold thousands of items on eBay and never once have I not been shown the whole details of the sale and shipping tracking numbers. The seller shipped through USPS so there definitely would be tracking info available. It's sellers like this that give eBay a bad name. eBay should definitely ban anyone trying to sell tracking numbers.
Re: Wanting to charge for a tracking number
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09-29-2024 01:09 PM
Yes, I did wait the estimated time and then contacted seller and asked if I could get a tracking number. I was told that if I sent them $4 they'd provide the tracking number. That tells me they had a tracking number but just wanted to shake me down for $4. After my first contact with them the response was very rude and went downhill from there to the point of insulting my intelligence. I'm a veteran seller on eBay with over $2K a month in sales so I'm no stranger about shipping and how it works. This seller is just a horrible person to even be on eBay
Re: Wanting to charge for a tracking number
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09-29-2024 01:13 PM
That's quite possible but wanting the charge me almost $4 for a tracking number tells me they had it all along and just wanted to shake me down for $4. It would of taken just a minute or two to send me the tracking. I think that would of been better than getting a negative feedback. I don't do that very often (like maybe twice in the past 6 years) and don't like to impact another sellers rating. This seller got rude right from the get-go and then insulted me later on. All this just to try and find out where the item was that I purchased. SHAMEFUL!!!
Re: Wanting to charge for a tracking number
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09-29-2024 01:16 PM - edited 09-29-2024 01:16 PM
I don't believe they have a tracking number.
How much did you pay ?
Do you know the minimum price for GA?
If it's the order i suspect then they would have made pennies.
Most likely they falsely advertised a shipping service they didn't use and they used an untracked service to be profitable.
Which is wrong to do. I agree with that.
Re: Wanting to charge for a tracking number
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09-29-2024 01:19 PM
If that's the seller you left the neg for............on the numbers...........they show "first class shipping". and in the description it says......
SHIPS WITHIN 24 HRS. OF PURCHASE (EXCLUDES FRIDAY AND SATURDAY)
Tracking provided on orders of $14.00 or more.
So there was notice/on that listing at least.....that there would not be tracking available.
Re: Wanting to charge for a tracking number
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09-29-2024 01:24 PM
the shipping service clearly says Ground advantage.
By your logic the seller would be fine to set their return policy to free returns.
But then put in the description that they don't accept returns on orders less then $14.
According to eBay policy the seller is clearly in the wrong here.
Re: Wanting to charge for a tracking number
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09-29-2024 01:41 PM
@buyselljack2016 wrote:Yes it is mentioned------------------ Shipping: Ships First Class
I see no revisions to the listing, so I suspect that it was there when the purchase was made.
I found the listing - unfortunately, that "First class" is left over from the old first class parcel service and no longer exists - they needed to have updated it to:
“The illegal we do immediately, the unconstitutional takes a little longer.” - Henry Kissinger
"Do not obey in advance." Timothy Snyder "On Tyranny"
Re: Wanting to charge for a tracking number
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09-29-2024 02:45 PM
You are correct.......I was looking at the wrong listing which shows, as I said first class shipping........
Apologies.
Re: Wanting to charge for a tracking number
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09-29-2024 07:50 PM
You can say that again!! The bills always arrive and never get lost!
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09-29-2024 08:11 PM - edited 09-29-2024 08:12 PM
Myt experience is a rigid mailer @ 1.5 oz starts at $5.50 for Ground Advantage right now at the post office.
Re: Wanting to charge for a tracking number
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09-30-2024 07:51 AM
They cannot, however, force conditions on the buyer after the sale that are incompatible with eBay's guidelines if they wish to charge for extra services. Yes, if the listing didn't state it would ship with a tracked shipping method like Ground Advantage or Priority (as examples) they don't have to use a tracked shipping method, but their approach here is also not a good one.
Re: Wanting to charge for a tracking number
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09-30-2024 09:13 AM
I looked quite a bit into it and if this is the one you had your comments on a negative removed from, I have to be honest looking at the person's feedback I'd NEVER have bought from them. Come on 12 negatives and 11 Neutrals in 12 months. His replies to them aren't really very professional. His first mistake is that it does say Ground Advantage at the top of the listing, but if you read the bottom of the listing, he spells out in great detail his shipping terms about tracking numbers.
As for your thinking that everyone provides tracking, Its not true. Alot of people still use postage stamps which gives no tracking. Especially Coin and Stamp dealers. They have a thing they sell called discounted postage. Its older stamps that they have excess stock of and will sell them to customers at a discount off face value. I've used that many times myself as collectors of stamps want their stuff sent this way.
Also eBay offers a very cheap way to ship with their envelope tracking system. That provides a semi trackable #. The issue with it is that it isn't available for all categories. Also, its not scanned at the door of your home. It's nothing more than a baby-sitting feature so eBay can see you really sent the purchase. It scans in the receiving post office and the delivering office. Just a seller's protection blanket.
I understand your frustrated, but you have to realize life is too short to spend all this energy on a stupid mailbox sticker. You can get them at most any dollar store for a couple bucks. Look how much time you've put into something that was really quite avoidable if you would have checked his feedback first. Stress really does kill. I can only imagine the stress you and the seller have gone thru over this. Just move on. There are much more serious things in life for all of us to worry about. And even then, we should only worry about that which we can control.
Re: Wanting to charge for a tracking number
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09-30-2024 09:29 AM
That's not dropshipping then. It's ordering from a company and then shipping it to your buyer, which could have two tracking numbers. Dropshippers ship from their location to your customer location.
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09-30-2024 09:35 AM
I would open an INR case against the seller. Sounds fishy to me that they say that if you pay extra they will provide tracking, which (to me) means they never shipped it. As others have said they can just mail without tracking, but I don't think that's the case. Open the INR so the ball is in their court. Then you can order the letters from another seller.
Good luck to you.
Re: Wanting to charge for a tracking number
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09-30-2024 10:27 AM
Also eBay offers a very cheap way to ship with their envelope tracking system. That provides a semi trackable #. . . . It scans in the receiving post office and the delivering office."
Not quite -- the eBay Standard Envelope is not "scanned" at the receiving post office, but rather at the next USPS Distribution Center, which has the proper facilities for contracted business metered mail -- local post offices do not have that capability or metered mail scanning equipment.
"There are much more serious things in life for all of us to worry about. And even then, we should only worry about that which we can control."
Yup.
Re: Wanting to charge for a tracking number
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09-30-2024 10:44 AM
BUT ebay's ESE is NOT available for everything that COULD fit in a standard envelope.
The seller probably just put them in an envelope with a stamp. I doubt they told the OP they could provide tracking if they paid them $4. They were probably trying to say they wouldn't ship with tracking unless the item sale was worth a tracking service at a minimum of $4 for the shipping.
"If it sold FAST, it was priced too low" - also Reese Palley
