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Buyer didn't wanna return expensive item

I have occurred a buyer who is totally ignore my message, she will only be willing to response directly to eBay team to return the item. or keep it. She has sent me THUMB UP to show her happy mode of keeping this expensive item instead of returning. ...

My seller page has 2 of my listings in red, why and what should I do?

WalMart targeting more affluent buyers---just like ebay

Interesting article about WalMart....IMHO, WalMart is doing something ebay has been doing for some years now ---ebay's Focus Categories really target the buyers with plenty of disposable income. And WalMart is also shifting more resources to the uppe...

Why do some people hate resellers?

I told someone I do this full time and they got incredibly hostile saying "people who resell things from estate sales and auctions are no better than people who scalp Pokemon cards". I don't even know where to begin. Nearly everything you buy at a st...

AI canceling authentic perfume auctions

is anyone else having trouble with Ebay‘s AI canceling your authentic perfume auctions?

How to quickly remove below standard classification

I recently had to move out of my house and downsize to an apartment. During which some of my items were placed in storage or donated because it was a quick move. I had 6 listings that I could not fill so I cancelled them and refunded the buyers money...

Ebay says an offer came from a promoted listing

I have never opted in for a promoted listing in 12 years how can this be and what are my optionsThanks

Christmas Sales Are Over :(

We had one of our best seasons of sales, possibly the best. Now the sales have slowed down.... they always do. Now for the post Christmas sales to begin! Hoping for more of the same! Hope you have a great holiday season and that your sales were great...

Seller account restricted after ONE cancellation in 20 years – seeking help / advice + funds blocked

Hello everyone, I’m posting here because despite multiple contacts with eBay Customer Support since December 2, I still haven’t received a clear explanation, timeline, or resolution regarding the restriction placed on my seller account. I have been a...

Anyone Lose Access To eBay Concierge Customer Service Recently?

I received eBay Concierge Customer Service in 2019 as a perk for attending eBay Open in Las Vegas. It has been a great service. I do not have an Anchor Store, so I would not qualify for this level of customer service if it had not been given to me as...

Anyone else selling silver right now?

So from what I see, silver is almost $28 an ounce. And I noticed there were some coins priced at melt or lower than melt (because they were posted a few years ago when silver was lower). I did a screen in my store to find all silver items under a cer...

Sending Offers - but want to set Minimum counter offer

I am new as a seller. I love the send offer option, but hate that when I choose to allow counteroffers, the offers are honestly a bit wacky. EXAMPLE: If I reduced an item 20-25% down to $10-15, I am seeing offers of 2$. I usually politely decline and...

When did eBay start having 'grades' of pre-owned condition for all(?) items?

I was just taking a look at one of my listings and noticed the condition didn't just say Pre-Owned like usual, but also 'Good' with an 'i' so you can click and see what good means. I know it's normal to have standardized condition grades as (optional...