Sold another local pickup only item and local buyer paid with Paypal.

[atikovi]

This will be the third time I've sold this bumper: https://www.ebay.com/itm/152966975425?ViewItem=&item=152966975425&ppid=PPX000600&cnac=US&rsta=en_US(... here on Ebay over the last 2 years. The first two times they also paid with Paypal but were long distance and never came to pick up, so basically I have nothing in the part right now. This last buyer is local but paid with Paypal even though I put in the listing that Paypal is among my accepted payment options except for local pickup. So do I refund the Paypal payment now and tell him cash on pick up? Wait until he contacts me for pick up arraingments and then tell him?

[bonjourami]

No proof of delivery is required with local pick up.Buyer loses all buyer protection at PP and Ebay.

[couldabeenworse]

eBay demands that the buyer pay cash on pick up.

??????  

Quite the opposite.  eBay demands sellers offer and accept an electronic form of payment (like paypal or credt card) for most items.

[couldabeenworse]

The buyer loses the buyer protection with pick up items

The latest wording on eBay's Money Back Guarantee shows local pickup is eligible for protection for both INR and SNAD.  How eBay plans to implement either of them remains to be seen.

[bonjourami]

The buyer can claim snad with local pick up, if he takes the item home and it doesnt work as promised. But he cannot claim inr.   

From Triton;

Great to see everyone working together to share their knowledge  I did want to add that we actually do offer protection for local pickup only items, it just works a little differently as we know there will be no tracking and the buyer generally has a chance to inspect the item before accepting it. Should there be something that needs to be taken home and tested (large kitchen appliances are a good example) then the buyer would still be able to pursue protection through the eBay 

[couldabeenworse]

The buyer can claim snad with local pick up, if he takes the item home and it doesnt work as promised. But he cannot claim inr. 

Trinton also stated buyers can claim INR, although according to Trinton, only if the seller is dumb enough to state in messages that he won't let the buyer pick up.  The actual MBG policy makes no such distinction.  PayPal Buyer Protection is similarly vague.

One would think that the only two acceptable uses of the MBG for local pickups would be if the seller refused pickup, or if the buyer arrived to pick up but found the item was not as described and left it with seller.  Oddly, Trinton's comments imply those would not be covered.  As always, smart buyers fund with credit card for protection against eBay and PayPal gibberish.

[a_c_green]

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@atikovi wrote:

This will be the third time I've sold this bumper: https://www.ebay.com/itm/152966975425?ViewItem=&item=152966975425&ppid=PPX000600&cnac=US&rsta=en_US(... here on Ebay over the last 2 years. The first two times they also paid with Paypal but were long distance and never came to pick up, so basically I have nothing in the part right now. This last buyer is local but paid with Paypal even though I put in the listing that Paypal is among my accepted payment options except for local pickup. So do I refund the Paypal payment now and tell him cash on pick up? Wait until he contacts me for pick up arraingments and then tell him?

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Technically, you do accept PayPal because you cannot put a term in your description that contradicts eBay's listing terms, and your Payment Details page does state that PayPal is accepted, even though the last line of your description states that you don't. Once the buyer bought the bumper, he was no doubt bombarded by the usual eBay/PayPal payment notifications, so he paid. 

I would suggest getting in contact with your buyer first and just seeing how things go from there. Technically he has the rules on his side. He could have paid you in cash but he did not have to pay you in cash, and for whatever reason, he didn't. I really don't think a damaged $50 bumper cover has much scam potential here; I think you should be fine with a PayPal payment as-is, and grateful to get the thing off your back deck.

[bonjourami]

Yes..gibberish is right..the email acceptance of proof of non pick up is puzzling to me, as Ebay and PP never accept emails as proof of anything..so not sure I would trust them that I was covered as a buyer for inr claim for local pick up..who knows? Its another ebay unsolved mystery.

[rolenboy01]

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@couldabeenworse wrote:

The buyer loses the buyer protection with pick up items

The latest wording on eBay's Money Back Guarantee shows local pickup is eligible for protection for both INR and SNAD.  How eBay plans to implement either of them remains to be seen.

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That's the part I don't trust.

[atikovi]

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@a_c_green wrote:

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not put a term in your description that contradicts eBay's listing terms, and your Payment Details page does state that PayPal is accepted, even though the last line of your description states that you don't.

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Wasn't it discussed at length and in repeated threads over the years that this was the proper way to exclude Paypal from a local pick up? You can't say, "Cash only" but you can say that Paypal is among your accepted payment options except for local pickup. Pretty sure even an Ebay employee chimed in on the post.

[bonjourami]

What Ebay recommends is for the seller to include 'contact me for payment details' in his listing..thats what I included in my pick up only listings..two buyers contacted me and paid by cash as I requested..one was for a $2000 item..the other paid by PP which I accepted..no problems..

[a_c_green]

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@atikovi wrote:

Wasn't it discussed at length and in repeated threads over the years that this was the proper way to exclude Paypal from a local pick up? You can't say, "Cash only" but you can say that Paypal is among your accepted payment options except for local pickup. Pretty sure even an Ebay employee chimed in on the post.

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Not exactly; the proper way to exclude PayPal from a Local Pickup is to offer some other form of electronic payment instead, because you have to offer at least one. If you have your own merchant account with MasterCard/VISA/AmEx/Discover (any or all of those), you're all set and able to disallow PayPal. (Realistically, though, your typical buyer is going to expect PayPal capability, and the buyer in this case already paid that way, because it was in fact available to him for this seller.)

Traditionally, the way to prevent the hazard of a Local Pickup then being followed by an Item Not Received dispute (which the seller would promptly lose as there was no tracking to be seen) is to offer no Shipping methods at all in the listing, and that will trigger special entries and verbiage in the listing. The OP did so in this case, so the "Shipping" entry reads simply "Free Local Pickup," and the details under Shipping and Handling read: 

> Local Pickup

> You can contact your seller to arrange to pay for and pick up your item.

Under Payment details, PayPal (or PayPal Credit) is "Accepted" for payment, and there is also a second entry for "Pay on pickup" which is also "Accepted." The buyer in this case chose the first method instead of the second; that's all.

@Anonymous has stated in the past that an INR could technically be filed after pickup is made, but that supposedly it would be up to the buyer to prove that the seller was being uncooperative, not making the item available or whatever. Exactly how that would go, and how many times that's actually happened (successfully or otherwise), I have no idea.

[couldabeenworse]

Exactly how that would go, and how many times that's actually happened (successfully or otherwise), I have no idea.

I think that's the important takeaway here.  The boards saw many reports of such scams decades ago - even before eBay's Accepted Payments Policy, but we hardly see any these days.  I think most of these scams were in vehicle purchases, where the norm is now paypal for the deposit, but cash/money order/etc for the bulk of the purchase price.

[missjen831]

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@bonjourami wrote:

He cant claim inr with local pick up only . If you cancel, using out of stock, you will receive a major defect.

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He can claim INR. And he can file SNAD as well. Whether he will win an INR will be determined by the correspondence between him and the seller.

[missjen831]

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@divwido wrote:

We have strict rules about local pick up.  eBay demands that the buyer pay cash on pick up.   Always follow the rules.

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@divwido That is such bad information. It’s actually the opposite. eBay demands PayPal on local pickups!

[missjen831]

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@divwido wrote:
For those planning on arguing:

If you accecpt PayPal-you must have proof of delivery. Local pick up does not have that.

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Again false. Suggest you read the MBG and PayPal UA.