Sold another local pickup only item and local buyer paid with Paypal.

[atikovi]

This will be the third time I've sold this bumper: https://www.ebay.com/itm/152966975425?ViewItem=&item=152966975425&ppid=PPX000600&cnac=US&rsta=en_US(... here on Ebay over the last 2 years. The first two times they also paid with Paypal but were long distance and never came to pick up, so basically I have nothing in the part right now. This last buyer is local but paid with Paypal even though I put in the listing that Paypal is among my accepted payment options except for local pickup. So do I refund the Paypal payment now and tell him cash on pick up? Wait until he contacts me for pick up arraingments and then tell him?

[missjen831]

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@couldabeenworse wrote:

@Anonymous

If the buyer went to pick up the item and found it was not described accurately, they would be protected in a return request. 

That's good, however it is in direct contradiction to the written policy

Not Covered:

Local pickup items that were not collected by, or on behalf of, the buyer

Hilariously, that wording recently replaced wording that said exactly the opposite: that there's not protection for items that WERE picked up by the buyer.  Maybe eBay should just eliminate all the wording on the policy pages and just say:  See Trinton.  

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That “not covered blurb” applies to INRs. That’s all that passage refers to.  For SNADs, they are covered and have been for 3-ish years now. Even PP supports SNADs. The exception being damage that occurred during pickup or when the buyer arranged shipping. 

[carlmarxx]

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@couldabeenworse wrote:

It says local pickup is not covered if the item is NOT picked up by the buyer

Yes, so if the buyer goes to pick it up, finds it's not as described and doesn't take it with him, the written policy says it's not covered.  Trinton's statement says it is.  I presume Trinton is correct, but wouldn't count on an eBay rep to allow the claim unless Trinton was called in.

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If buyer is going to pay on pickup  and after inspecting it  first  is normal  thing  ,Because  that buyer  is   hands on  looking for flaws !  Since seller and buyer agree to cash payment  done after  buyer does the inspection . this  means no Claims  can be filed , since buyer still has the money  before making the payment to their seller.   Far as getting  a buyer  that lives out of the local  pickup zone  and will pay for shipping to their Address , I would be hard press to take Online payment  based  on  both  ebay and paypal policy's statment that said buyers would not be covered by buyer protection no INR or Snad Claims   and No refunds  ! Since  the buyer refund would be covered in the insurance claim .And Terms of transfer of owner ship over to the buyer.      My issue is over both ebay's  and paypal's history  of not always following their  written Policy's .  

[Anonymous]

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@couldabeenworse wrote:

@Anonymous

If the buyer went to pick up the item and found it was not described accurately, they would be protected in a return request. 

That's good, however it is in direct contradiction to the written policy

Not Covered:

Local pickup items that were not collected by, or on behalf of, the buyer

Hilariously, that wording recently replaced wording that said exactly the opposite: that there's not protection for items that WERE picked up by the buyer.  Maybe eBay should just eliminate all the wording on the policy pages and just say:  See Trinton.  

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Hi @couldabeenworse, happy to clarify this for you. A buyer going to collect the item and leaving it due to an inaccurate description issue would be covered. This is our standard protection for items that are not described correctly and the quote you provided is not referring to these standard protections, nor does it contradict the protections we have discussed. This statement is referring to our process for item not received requests. If a buyer has the opportunity to pick up an item and they do not do so or otherwise arrange for it to be picked up, they would not be covered. 

[carlmarxx]

@Anonymous wrote:

---

@couldabeenworse wrote:

@Anonymous

If the buyer went to pick up the item and found it was not described accurately, they would be protected in a return request. 

That's good, however it is in direct contradiction to the written policy

Not Covered:

Local pickup items that were not collected by, or on behalf of, the buyer

Hilariously, that wording recently replaced wording that said exactly the opposite: that there's not protection for items that WERE picked up by the buyer.  Maybe eBay should just eliminate all the wording on the policy pages and just say:  See Trinton.  

---

Hi couldabeenworse, happy to clarify this for you. A buyer going to collect the item and leaving it due to an inaccurate description issue would be covered. This is our standard protection for items that are not described correctly and the quote you provided is not referring to these standard protections, nor does it contradict the protections we have discussed. This statement is referring to our process for item not received requests. If a buyer has the opportunity to pick up an item and they do not do so or otherwise arrange for it to be picked up, they would not be covered. 

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With  cash payment  on  local  pickup has removed Ebay and paypal from having to step in  on  Snad Case, Since  " BUYER WILL  EXAM IT  FROM TOP TO BOTTOM FOR ANY FLAWS" Before Paying the Seller !  And  there is need  form them to step into INR Case  on a local pickup.       Ebay  has  never done  any  change  in seller  updates,  at anytime  about  payment  type on local pickup.  No seller worth their  salt  would  take online  payment  on a local pickup  by  risking themselves  to  buyer fraud . 

[missjen831]

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@carlmarxx wrote:

@Anonymous wrote:

---

@couldabeenworse wrote:

@Anonymous

If the buyer went to pick up the item and found it was not described accurately, they would be protected in a return request. 

That's good, however it is in direct contradiction to the written policy

Not Covered:

Local pickup items that were not collected by, or on behalf of, the buyer

Hilariously, that wording recently replaced wording that said exactly the opposite: that there's not protection for items that WERE picked up by the buyer.  Maybe eBay should just eliminate all the wording on the policy pages and just say:  See Trinton.  

---

Hi couldabeenworse, happy to clarify this for you. A buyer going to collect the item and leaving it due to an inaccurate description issue would be covered. This is our standard protection for items that are not described correctly and the quote you provided is not referring to these standard protections, nor does it contradict the protections we have discussed. This statement is referring to our process for item not received requests. If a buyer has the opportunity to pick up an item and they do not do so or otherwise arrange for it to be picked up, they would not be covered. 

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With  cash payment  on  local  pickup has removed Ebay and paypal from having to step in  on  Snad Case, Since  " BUYER WILL  EXAM IT  FROM TOP TO BOTTOM FOR ANY FLAWS" Before Paying the Seller !  And  there is need  form them to step into INR Case  on a local pickup.       Ebay  has  never done  any  change  in seller  updates,  at anytime  about  payment  type on local pickup.  No seller worth their  salt  would  take online  payment  on a local pickup  by  risking themselves  to  buyer fraud . 

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Oh please. Anyone who sells online and takes electronic payments risks buyer fraud. Local pickups aren’t any more risk to the seller than if they ship the item. And with local pickups, there is also a safety risk. Nothing is risk free.

[couldabeenworse]

That “not covered blurb” applies to INRs. That’s all that passage refers to.

I understand that's been Trinton's interpretation, but it does not say that, and never has.  Of the 8 bullet points in that section, 6 clearly apply to both INR and SNAD, so there is absolutely no reason to presume that this one only applies to INR - other than Trinton's explanation.

And let's not forget that another of Trinton's interpretations is that buyer ARE covered for INR if the seller refuses to allow the pickup.

Poorly written policies such as this prevent honest buyers from filing claims that they deserve, and cause those trying to help to give bad advice.  How many times do we see board regulars state that "Local Pickup items are not covered by the Money Back Guarantee - period".  The MBG has never said that either, but the previous nonsensical wording could give that impression.

But again, this is why smart buyers fund with credit card, so they don't have to track down the one guy at eBay who knows what the gibberish means.

[carlmarxx]

Coulda  I've always had on Local Pickup  ,buyers that inspect  the item  first before they paid  me the Cash , Moneyorders  or casher's checks .  I have always had  buyer's ask  me if  take moneyorders  ,casher's checks  and cash .     

[carlmarxx]

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@Anonymous wrote:

---

@couldabeenworse wrote:

@Anonymous

If the buyer went to pick up the item and found it was not described accurately, they would be protected in a return request. 

That's good, however it is in direct contradiction to the written policy

Not Covered:

Local pickup items that were not collected by, or on behalf of, the buyer

Hilariously, that wording recently replaced wording that said exactly the opposite: that there's not protection for items that WERE picked up by the buyer.  Maybe eBay should just eliminate all the wording on the policy pages and just say:  See Trinton.  

---

Hi @couldabeenworse, happy to clarify this for you. A buyer going to collect the item and leaving it due to an inaccurate description issue would be covered. This is our standard protection for items that are not described correctly and the quote you provided is not referring to these standard protections, nor does it contradict the protections we have discussed. This statement is referring to our process for item not received requests. If a buyer has the opportunity to pick up an item and they do not do so or otherwise arrange for it to be picked up, they would not be covered. 

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Trinton I would not expect the  buyer to pay for it  ,If they found a flaw on it during the inspection!    How in the blue world you and others  missing My post's about the Buyers  on local pickup are able to do inspection before making their  cash  or paper payment on local pickup.   Good Lord !!