@a_c_green wrote:
@atikovi wrote:
Wasn't it discussed at length and in repeated threads over the years that this was the proper way to exclude Paypal from a local pick up? You can't say, "Cash only" but you can say that Paypal is among your accepted payment options except for local pickup. Pretty sure even an Ebay employee chimed in on the post.
Not exactly; the proper way to exclude PayPal from a Local Pickup is to offer some other form of electronic payment instead, because you have to offer at least one. If you have your own merchant account with MasterCard/VISA/AmEx/Discover (any or all of those), you're all set and able to disallow PayPal. (Realistically, though, your typical buyer is going to expect PayPal capability, and the buyer in this case already paid that way, because it was in fact available to him for this seller.)
Traditionally, the way to prevent the hazard of a Local Pickup then being followed by an Item Not Received dispute (which the seller would promptly lose as there was no tracking to be seen) is to offer no Shipping methods at all in the listing, and that will trigger special entries and verbiage in the listing. The OP did so in this case, so the "Shipping" entry reads simply "Free Local Pickup," and the details under Shipping and Handling read:
> Local Pickup
> You can contact your seller to arrange to pay for and pick up your item.
Under Payment details, PayPal (or PayPal Credit) is "Accepted" for payment, and there is also a second entry for "Pay on pickup" which is also "Accepted." The buyer in this case chose the first method instead of the second; that's all.
@Anonymous has stated in the past that an INR could technically be filed after pickup is made, but that supposedly it would be up to the buyer to prove that the seller was being uncooperative, not making the item available or whatever. Exactly how that would go, and how many times that's actually happened (successfully or otherwise), I have no idea.
Hi @a_c_green, definitely want to clarify that we do not allow for a limitation to be placed on the available payment methods that can be accepted when those options are present in the listing. An example would be, "I accept PayPal on everything except local pickup," but PayPal is an option for the buyer at checkout. If PayPal is a payment option in the listing, the buyer is entitled to pick this option. A seller does not have to use PayPal specifically, but they do have to have an electronic payment method (as you mentioned in your post).
An Item Not Received case for a local pickup transaction would only be covered for the buyer if we can clearly see in the messages on eBay that the seller did not arrange for pickup or did not allow the buyer to retrieve the item. This is an incredibly rare situation, but is covered in instances where the seller says, "I no longer wish to sell this," or "Sorry I didn't meet you, something came up", etc. We obviously wouldn't look for tracking information and would need more than the buyer simply saying they didn't get the item.
More about our Payment Policies can be found here and confirmation that the eBay Money Back Guarantee will cover Local Pickup is referenced here.
