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ASK ME ABOUT: Product Research (formerly known as Terapeak)

Hello Everyone, We're thrilled to announce the launch of our brand-new interactive series, which is set to take the place of our former "Monthly Chat with eBay Staff" program. This series is designed to bring you closer to the heart of eBay's operati...

This is my last resort

At the end of November I bought an Iphone through Ebay, I got it December 5th. I flew to Argentina a few days back and used the phone using WIFI, I came back mid-end of January. Since I am deaf, I needed to wait till my audiologist appointment, which...

Is there a bulk way to turn off automatically send offers to buyers?

Or do I have to do each one individually? I currently have over 900 items set to automatically send offers. I think it worked better when I just sent offers once a week after they built up.

Resolved! eBay changed my return policy?

My seller account is Top Rated and accepts returns. I've always accepted returns and didn't change my preferences. I was reviewing an item after I listed it today, and it said returns not accepted. I changed it back. Checked several other recent list...

It's Time to Reimburse Buyers for Return Packaging

When buyers receive items not as described or defective, and need to return the item, very often they incurred additional cost to package the item before returning it. That's because, to open the package, one must destroy the onetime use packaging. e...

5 dvds for 10.00

I WANT TO LIST VARIUOUS TITLES IN ONE LISTING AND HAVE BUYERS CHOOSE THE FIVE THEY WANT AND INCLUDE ANY ADDITIONAL DVDS FOR 99 CENTS AND INCLUDES FREE SHIPPING..I KNOW ITS BEEN DONE I JUST NEED TO KNOW HOW,HAVE OVER FIVE HUNDRED MOVIES DISC ONLY AND ...

Listings on regional eBay sites not visible in eBay.com in that region

Hi, I noticed that if I make a listing on a regional site like for example Ebay.it, it is visible for Italy-based people that search on Ebay.it, but not for Italy-based people that search on Ebay.com. (on the other hand, it is visible for non-Italy b...

ebay competitor blinks---restores old returns policy

There have been some discussions here about the recent fee change at Mercari (seller fees eliminated, buyer fees instituted instead). At the same time Mercari made that change, they also changed their existing return policy---which had been a 3 day r...

eBay is not enforcing the Bid Retraction Policy

I sell a lot Auction style and this year several Buyers have retracted bids on Auctions without replacing them with a correct bid. Therefore, eBay is NOT enforcing their policy. This past weekend a Bidder with 37 retractions in the last 12 months ret...

Brickell CREELED copyright infringement. HELP

Hi all,Just received a worrying email fromBrickell Ip Group regarding copyright infringement please can anyone share their experience or guide me what the process to deal this situation or is this a scam or something I should be worried about . Thank...

Account Suspended - 100% positive feedback. Please help.

Hello eBay community, I recently joined eBay a couple of months ago and it has been nothing but a nightmare. I've experienced multiple payouts withheld due to an account review. I submitted every document that requested, which started with my driver'...

sellers on here

as a seller,Ive had a large amount of potential buyers this month lowball me to sell on their ebay page or store. this is the first time that this has happened to me in 20 years of selling.is this happening to anyone else?

I'm done with eBay between system glitches, to abusive buyers to inability to create labels

Last month consisted of a mental case buyer who did a simple bid and won an item. I printed the label, he proceeds to demand it be shipped to a Super 8 motel. I immediately cancel and refund the order. I block him after writing him telling him I am u...

blocking a buyer

Can I block a buyer from my listings and messaging? I can't find anything on my account to do this.

Shipping to New Zealand

We've moved this thread to the appropriate board, please click the link to find the new location.

eBay Charity Payments Not Being Sent to My Charity

This new charity system is not working! Our sellers have paid over $1250 in donations to our charity this year and to date the charity has only received $283. How is this new system getting money to the charities faster? I am going to give it until A...