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Resolved! buyer still hasn't paid after cancellation is refused

Hello, the buyer cancelled the order after buying it, and i refused the cancellation. after my refusal, he didnt pay and is still not paying. it has been 28 days. what sohuld i do? when i want to cancel the order, i get a message saying that there is...

User avatar by Adventurer
  • 8612 Views
  • 64 replies
  • 2 helpful

Coupons

I created a 10% off coupon.It's for my Hawaii customers who want to save on shipping and meet up in person.I refuse to do that so I thought the coupon would be a nice gesture.Is the 10% only off the item or the item and shipping?

User avatar by Superstar
  • 56 Views
  • 4 replies
  • 0 helpful

Resolved! Not responding to offers - Neutral

A couple of weeks ago I responded to a discussion here about how to respond to feedback. My position was if I will not accept the offer I will not respond or decline. Well, a buyer sent me three offers. After the third one I decided to block him beca...

Seller abuse

I wanted to share a Situation I had recently after being a faithful eBay seller and buyer for 21 years! I had a buyer reach out to me about a particular listing and ask that I separated so she could buy just one item. Out of the kindness of my heart ...

Buyer fraud again me?

Need a bit help here!There is suspicious buyer for me.This summer he bought an banknote from me, expensive one ca 400usd. Low feedback. Canada shipping. Then closed account and ca month after opened claim. I didnt remember, but it was maybe - not rec...

User avatar by Adventurer
  • 222 Views
  • 13 replies
  • 0 helpful

OOPS I did a bad thing: Refunds

I got a message about a shirt I sold. Mailed on November 21 and today Nov 25 the buyer said it wasn't tracking, where is it?I checked and sure enough it wasn't tracking, so I thought - it's lost or stolen or whatever. I refunded the buyer. Nov. 25. T...

User avatar by Trailblazer
  • 389 Views
  • 16 replies
  • 0 helpful

Has the length of time drafts are saved changed recently?

I've started getting notifications to finish my drafts. I usually ignore them, but I actually read the one I just received. It said I had 2 days to finish my draft before it would be gone. It went on to tell me to list faster with help from ebay.ai. ...

Transaction defect rate is wrong

  Trying to figure out why I’m getting two different totals. On the non-app version my seller performance shows 179 transactions during a specific 12 month time period. when I use the app, click custom, and put in those exact dates I get 185. Why the...

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Sick of making buyers sick of offers

(I will refer to Seller Initiated Offers as 'SIO's).Just look how ridiculous eBay is getting with including NON-WATCHERS (just viewers) as "interested buyers" when a seller sends out SIO's. This item currently has 11 watchers. .In past weeks I have s...

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User avatar by Rockstar
  • 597 Views
  • 27 replies
  • 2 helpful
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