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Questionable name on order

I received an order with a questionable name, The address is legit, But the name get this Demon Killer Gang!, Is this some Halloween thing?, The order has value so I informed the buyer That it will be sent with delivery confirmation, Signature required, Just for a precautionary , It was worth the little bit extra, I do not wish to be scammed.

Message 1 of 70
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69 REPLIES 69

Re: Questionable name on order


@meme6253 wrote:

Possible charge back.


Which they could definitely do even with Sig Confirmation.

they can do charge back for INR, transaction not authorized, item not described

This is a posting/buying ID

My seller ID has over 50,000 feedbacks

Message 16 of 70
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Re: Questionable name on order


@meme6253 wrote:

Possible charge back.


If buyer files an NAD with their bank, nothing would stop it.

Want to wish everyone a Merry Christmas and have a Safe and Happy New Year.
Message 17 of 70
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Re: Questionable name on order


@meme6253 wrote:

It offers protection against a charge back, I think I would rather ship to Rumpelstiltskin!, It is a brand new account opened Yesterday.


Only for INR. 

They can still say INAD or unauthorized transaction.

This is a posting/buying ID

My seller ID has over 50,000 feedbacks

Message 18 of 70
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Re: Questionable name on order


@meme6253 wrote:

It offers protection against a charge back, I think I would rather ship to Rumpelstiltskin!, It is a brand new account opened Yesterday.


No, as long as you shipped to the address on the order and tracking shows delivery, you're protected against an "unauthorized" chargeback. 

albertabrightalberta | Volunteer Community Mentor
"I can explain it to you, but I can't understand it for you."

Message 19 of 70
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Re: Questionable name on order


@meme6253 wrote:

I received an order with a questionable name, The address is legit, But the name get this Demon Killer Gang!, Is this some Halloween thing?, The order has value so I informed the buyer That it will be sent with delivery confirmation, Signature required, Just for a precautionary , It was worth the little bit extra, I do not wish to be scammed.


I sell a lot of Fantasy Gaming related items and I see these fake fantasy names all the time. It is nothing I would worry about. Never had one of those people give me trouble, it is always the ones with their real name, spouse's name or mom's name on the account.

Message 20 of 70
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Re: Questionable name on order

The weirdest name I ever had in the last 18 years was Ricky2Dicks.  Not joking!  Shipped it out with that name and still reference it at friend gatherings, lol!

Message 21 of 70
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Re: Questionable name on order

I googled the name and it's the legit name of a rapper from Detroit.   What does the feedback look like?  Frequent purchases?  

 

Dkg Kie - Holy Culture

 

 

 

 

 

 

Message 22 of 70
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Re: Questionable name on order

new account from yesterday probably does not have a whole lot of feedback.

Message 23 of 70
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Re: Questionable name on order

I can see why it gave you pause.  But it is unlikely to be an issue.  As others have said, signature confirmation only confirms delivery.  You get that with tracking already.  The person signing for the package is not required to be the same as the package is addressed.  


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999

"I can explain it to you, but I can't understand it for you." Quote from Edward I Koch

Message 24 of 70
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Re: Questionable name on order

Hoping that don't happen, But I get it.

Message 25 of 70
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Re: Questionable name on order

There are few after the sale actions you can take which minimize your risk. Signature confirmation is one, although it is usually less effective than some sellers want to believe.

 

Its usefulness, in the listing or after the sale is primarily as a deterrent to bad behavior. It makes the buyer aware that you are suspicious.

 

Whether it helps with a chargeback dispute appears inconsistent. Since EBay does not limit shipments to addresses which match the credit card's AVS system all submissions for Proof of Delivery are not iron clad.

 

Your buyers are likely to be different from my buyers so I would not know what to expect of them.

 

 

Message 26 of 70
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Re: Questionable name on order

It was not in my description, But I informed the customer that it was being sent that way.

Message 27 of 70
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Re: Questionable name on order

Let's wish me well instead.

Message 28 of 70
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Re: Questionable name on order


@meme6253 wrote:

It was not in my description, But I informed the customer that it was being sent that way.


Hopefully adding that signature to the delivery won't present a problem for the buyer.  Some are not home during regular business hours because they work away from home.


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999

"I can explain it to you, but I can't understand it for you." Quote from Edward I Koch

Message 29 of 70
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Re: Questionable name on order

Hopefully everything will be just fine.

Message 30 of 70
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