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Fees

I'm getting charged $2 per payout for an Express Payout Fee. Can anyone tell me what that is and the basis of assessment?

 

Thanks.

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Fees


@mam98031 wrote:

@broto_64 wrote:

There exist two payment methods:
Standard (takes more time)
And Express (takes less time)

The fee is for people who can not wait for the money.


There are four methods other than the Express Payout to choose from.

 

@mam98031  this is not about payout timeframe as both on demand and scheduled payouts can be set to go to a debit card, any payout to a debit card (whether scheduled or on demand) is called an Express Payout and will be charged the fee.

 

This is where I think a lot of the confusion is happening - eBay has not done a good job of clearly defining the terms.

 

Express Payout = any payout processed to a debit card, can be On Demand or Scheduled.

 

On Demand = Any payout that is manually triggered through the On Demand payout process and can be either Express Payout to a debit card for a fee or standard payout to bank account for free (this is an old screenshot from when the fee was 1.5% instead of flat $2 but the current process still looks pretty much the same.)

 

ondemand9 (3).png

 

Scheduled Payout = any payout that is automatically processed on a daily, weekly, biweekly, or monthly schedule (assuming there are funds available to payout), which again can be either an Express Payout to a debit card for a fee or a standard payout to a bank account via ACH for free.

 

2024-08-21_13-20-57.jpg

 

Somewhere along the line eBay seems to have confused the issue to where many sellers seem to think that Express Payout is the same thing as On Demand Payout and that's just absolutely not the case.

 

On Demand and Scheduled simply refer to the timing of when the payout is initiated - either manually trigged at any time or automatically occurring on a set schedule - but both allow the option to select either Express Payout to debit card for a fee or Standard Payout to bank account via ACH for free.

 

@cl_89851  it sounds like you have a debit card set as the default payout method for your scheduled payouts and so you are being charged the $2 fee for each and every one of those scheduled payouts.

 

If you don't want that to happen, you'll need to change your preferred payout method to a bank account.

 

To check your preferred payout settings, you'll need to go to the Payments tab in Seller Hub.

 

https://www.ebay.com/sh/fin 

 

On the summary page, if you scroll down, it should show you your current payout method.

 

If that is set to use your debit card as the preferred method, you'll need to navigate through the "manage" link to change it to a bank account to avoid the fee - but remember that will then route payouts through the usual ACH bank account payout process which is not as fast as to a debit card (ACH is typically 1-3 business days, depending on your bank.)

 

2024-07-01_13-06-50.jpg

 

2024-07-14_11-15-52.jpg

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Message 8 of 27
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26 REPLIES 26

Fees

There exist two payment methods:
Standard (takes more time)
And Express (takes less time)

The fee is for people who can not wait for the money.

Message 2 of 27
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Fees

@cl_89851 

 

From this link

 https://www.ebay.com/help/selling/fees-credits-invoices/setting-changing-automatic-payment-method/up...

 

From July 1, 2024, a fee of $2 will be deducted from your payout total at the time the funds are transferred, whether it's a scheduled payout or an on demand payout.”

Message 3 of 27
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Fees

You need to turn off  the express option.  That gets the payment to you quicker but there is that fee.

Message 4 of 27
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Fees


@cl_89851 wrote:

I'm getting charged $2 per payout for an Express Payout Fee. Can anyone tell me what that is and the basis of assessment?

 

Thanks.


What do you mean?  It is the fee for asking for an Express Payout.  If you don't want to pay that fee, choose another payout timeframe.  The other options do not have  a fee.


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999
Message 5 of 27
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Fees


@broto_64 wrote:

There exist two payment methods:
Standard (takes more time)
And Express (takes less time)

The fee is for people who can not wait for the money.


There are four methods other than the Express Payout to choose from.

 

z3.jpg

 
 

mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999
Message 6 of 27
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Fees


@cl_89851 wrote:

I'm getting charged $2 per payout for an Express Payout Fee. Can anyone tell me what that is and the basis of assessment?

 

Thanks.


You're getting charged because YOU opted in to express payouts. 

albertabrightalberta
Volunteer Community Mentor





I can explain it to you but I can’t understand it for you.
Message 7 of 27
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Fees


@mam98031 wrote:

@broto_64 wrote:

There exist two payment methods:
Standard (takes more time)
And Express (takes less time)

The fee is for people who can not wait for the money.


There are four methods other than the Express Payout to choose from.

 

@mam98031  this is not about payout timeframe as both on demand and scheduled payouts can be set to go to a debit card, any payout to a debit card (whether scheduled or on demand) is called an Express Payout and will be charged the fee.

 

This is where I think a lot of the confusion is happening - eBay has not done a good job of clearly defining the terms.

 

Express Payout = any payout processed to a debit card, can be On Demand or Scheduled.

 

On Demand = Any payout that is manually triggered through the On Demand payout process and can be either Express Payout to a debit card for a fee or standard payout to bank account for free (this is an old screenshot from when the fee was 1.5% instead of flat $2 but the current process still looks pretty much the same.)

 

ondemand9 (3).png

 

Scheduled Payout = any payout that is automatically processed on a daily, weekly, biweekly, or monthly schedule (assuming there are funds available to payout), which again can be either an Express Payout to a debit card for a fee or a standard payout to a bank account via ACH for free.

 

2024-08-21_13-20-57.jpg

 

Somewhere along the line eBay seems to have confused the issue to where many sellers seem to think that Express Payout is the same thing as On Demand Payout and that's just absolutely not the case.

 

On Demand and Scheduled simply refer to the timing of when the payout is initiated - either manually trigged at any time or automatically occurring on a set schedule - but both allow the option to select either Express Payout to debit card for a fee or Standard Payout to bank account via ACH for free.

 

@cl_89851  it sounds like you have a debit card set as the default payout method for your scheduled payouts and so you are being charged the $2 fee for each and every one of those scheduled payouts.

 

If you don't want that to happen, you'll need to change your preferred payout method to a bank account.

 

To check your preferred payout settings, you'll need to go to the Payments tab in Seller Hub.

 

https://www.ebay.com/sh/fin 

 

On the summary page, if you scroll down, it should show you your current payout method.

 

If that is set to use your debit card as the preferred method, you'll need to navigate through the "manage" link to change it to a bank account to avoid the fee - but remember that will then route payouts through the usual ACH bank account payout process which is not as fast as to a debit card (ACH is typically 1-3 business days, depending on your bank.)

 

2024-07-01_13-06-50.jpg

 

2024-07-14_11-15-52.jpg

Message 8 of 27
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Fees

Also @cl_89851 , if you don't mind sharing, did you sign up for Express Payouts when eBay was offering the first few payouts free without fees?

 

I've been seeing an increase of posts here in the community like yours where people don't seem to realize they've set a debit card as the preferred payout method for scheduled payouts and have been trying to figure out if maybe as part of that promotion eBay is running to get people to sign up, they are defaulting that setting to "on" without the seller realizing it.

Message 9 of 27
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Fees

@valueaddedresource 

 

I understood the thread.  Please stop correcting things that don't need correction.  The post I was responding to was clear.  While the info you provide is valuable to many, it was unnecessary to call me out and suggest what I posted was incorrect, which it wasn't.


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999
Message 10 of 27
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Fees

That $2 is the new flat fee that just recently went into effect for express payouts, for deposits over $10.00. (it used to be a %).  Anything under that $10, will go to your checking account, without a fee, but may take 1-3 days to actually show up in your c/a, depending on your bank. The $2 fee is a convenience fee, for having payout funds available within 30 minutes.

 

As others have said, you can opt out of your express payout by marking  your checking account  as your preferred method of payment. You can find it under your "payments" page. 

Message 11 of 27
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Fees

@cl_89851 

It was announced last month.  

Message 12 of 27
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@valueaddedresource 

Could you send me the link for payouts on demand?  I never knew about this and if I ever have a sale again (joke) it would be good for me to access.  Tough times.  Thanks VR.  Tina

Message 13 of 27
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Fees


@ckimodog wrote:

@valueaddedresource 

Could you send me the link for payouts on demand?  I never knew about this and if I ever have a sale again (joke) it would be good for me to access.  Tough times.  Thanks VR.  Tina


You can see the option in your Seller Hub Payment Tab.

 

Top option.

 

https://www.ebay.com/mes/payout-schedule

 


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999
Message 14 of 27
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Fees

@mam98031 

Many thanks, but I'm still on the classic view.  I guess that's why I never knew about it.  Thanks again all the same.  👍

Message 15 of 27
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