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Send Offer not working

Keeps saying "you have entered an invalid price". Any price is invalid. Not an auction. Also, auto accept amount differs.

Message 1 of 29
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28 REPLIES 28

Send Offer not working

Hmm, I just tested and I'm not getting that error message.

 

Have you tried another browser, or clearing your cache and browsing data?  Does that happen with every listing you try (assuming you have multiple eligible to send offers on right now)?

jonathanbrightlight Volunteer Community Mentor
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Message 2 of 29
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Send Offer not working

One listing.

Message 3 of 29
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Send Offer not working

If you are testing your only listing, you can't make offers on your own item. 

 

 

Message 4 of 29
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Send Offer not working

Where are you trying to do this?  I don't understand what you mean by sending an offer and also auto accept amount.  Those sound like two different actions to me. 

Message 5 of 29
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Send Offer not working

Send an offer is based on 5.0% of the auto accept amount. No amount is accepted.

Message 6 of 29
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Send Offer not working

Send an offer. " amount must be at least 5.0% less than your buy it now price"..."you have entered an invalid price".  -No price is valid.

Message 7 of 29
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Send Offer not working


@anetha741 wrote:

Send an offer is based on 5.0% of the auto accept amount. No amount is accepted.


When I send an offer it states:  "The percent off value must be at least 5%."   It doesn't state anything about an auto accept amount.  That sounds like something you enter when you list an item, not when you send an offer. 

Message 8 of 29
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Send Offer not working

Just to confirm, what offer amounts have you tested? For the one active listing on your account, it would need to be an offer of about $151 or less, but have you tested entering something like $120 (even if you don’t send that)? You’re telling us “no price is valid”, but it’s good to get specific.

jonathanbrightlight Volunteer Community Mentor
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Message 9 of 29
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Send Offer not working

With as confusing as the OP has been so far, I wouldn't be surprised if they just didn't type a comma after 'No' ..... which would completely change the meaning of that sentence. 

."you have entered an invalid price". -No price is valid.

Message 10 of 29
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Send Offer not working

...specifically any price entered is "invalid".

Message 11 of 29
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Send Offer not working

" amount must be at least 5.0% less than your buy it now price".

Message 12 of 29
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Send Offer not working

I can/ have sent offers to people on the watch list. I think they are also called "interested".

Message 13 of 29
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Send Offer not working


@anetha741 wrote:

...specifically any price entered is "invalid".


If you’d like us to be able to continue to help, answering the questions we ask is both going to be better for you and encourage us to continue to put in the effort. I asked what specific amounts you were entering. It’d also be good to know if you are using a percentage off or dollar amount off, or choosing a specific offer amount. In fact, a screenshot would be best.

jonathanbrightlight Volunteer Community Mentor
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Message 14 of 29
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Send Offer not working


@jonathanbrightlight wrote:

Just to confirm, what offer amounts have you tested?


Unless you are willing to put in the minimal effort required to provide basic information like ...

  • the item price
  • the autoaccept price
  • a specific offer amount that causes the error

... then I doubt many people here will be interested in helping you further. 

 

Message 15 of 29
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