Now, in addition to non-48 hour offers, eBay is trying to trick you into accepting offers

[netherworldgames]

In addition to:
empowering buyers by letting them retract offers whenever they want
allowing buyers to make variable time offers
(https://community.ebay.com/t5/Selling/Why-oh-why-did-ebay-bring-back-variable-time-limit-offers-I/m-...)

eBay is now literally trying to trick you into accepting offers when you think you're declining or countering offers.

When you're doing a repetitive task, like answering a LOT of offers in a row, User Interface, muscle memory, and other habits are very important.

eBay is deceptively moving the buttons around as you're loading pages.

Can you think of any other User Interface that works like this?

Can you imagine if each time you took a phone call, the "answer" and "decline" buttons were randomly assigned to the left or right side? How many calls would you answer that you didn't mean to, and how many would you decline that you needed to answer?

Can you think of another User Interface that works well that is designed like this?

[dasarock]

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@netherworldgames wrote:

In addition to:
empowering buyers by letting them retract offers whenever they want
allowing buyers to make variable time offers
(https://community.ebay.com/t5/Selling/Why-oh-why-did-ebay-bring-back-variable-time-limit-offers-I/m-...)

eBay is now literally trying to trick you into accepting offers when you think you're declining or countering offers.

When you're doing a repetitive task, like answering a LOT of offers in a row, User Interface, muscle memory, and other habits are very important.

eBay is deceptively moving the buttons around as you're loading pages.

Can you think of any other User Interface that works like this?

Can you imagine if each time you took a phone call, the "answer" and "decline" buttons were randomly assigned to the left or right side? How many calls would you answer that you didn't mean to, and how many would you decline that you needed to answer?

Can you think of another User Interface that works well that is designed like this?

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brian@ebay

this is setting the seller up for loss... can we get it fixed so that EVERY load shows the same as it should?

[brian@ebay]

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@dasarock wrote:

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@netherworldgames wrote:

In addition to:
empowering buyers by letting them retract offers whenever they want
allowing buyers to make variable time offers
(https://community.ebay.com/t5/Selling/Why-oh-why-did-ebay-bring-back-variable-time-limit-offers-I/m-...)

eBay is now literally trying to trick you into accepting offers when you think you're declining or countering offers.

When you're doing a repetitive task, like answering a LOT of offers in a row, User Interface, muscle memory, and other habits are very important.

eBay is deceptively moving the buttons around as you're loading pages.

Can you think of any other User Interface that works like this?

Can you imagine if each time you took a phone call, the "answer" and "decline" buttons were randomly assigned to the left or right side? How many calls would you answer that you didn't mean to, and how many would you decline that you needed to answer?

Can you think of another User Interface that works well that is designed like this?

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brian@ebay

this is setting the seller up for loss... can we get it fixed so that EVERY load shows the same as it should?

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I've passed this feedback over to the appropriate team. Thanks @netherworldgames & @dasarock!

[coffeebean832]

I noticed this, too. From what I can tell- it highlights accept offer when the offer is in range of the ASP for what eBay considers similar items and it highlights counter offer when the offer is lower than the ASP. At least that's how it appears to work. I agree with all of you that it should display the same way no matter what the offer.

[netherworldgames]

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brian@ebay wrote:

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I've passed this feedback over to the appropriate team. Thanks @netherworldgames & @dasarock!

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When will this be fixed? This is a very recent change. It is baffling you so frequently implement these awful and adverse changes with:
1) no warning
2) no communication
3) no way to opt out

What can we do? 

[netherworldgames]

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brian@ebay wrote:

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I've passed this feedback over to the appropriate team. Thanks @netherworldgames & @dasarock!

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I'm sorry for posting this here if it was inappropriate. Who should I be contacting instead? Who did you contact? What's the best way to get in touch with them?

[netherworldgames]

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@netherworldgames wrote:

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brian@ebay wrote:

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I've passed this feedback over to the appropriate team. Thanks @netherworldgames & @dasarock!

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I'm sorry for posting this here if it was inappropriate. Who should I be contacting instead? Who did you contact? What's the best way to get in touch with them?

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brian@ebay  ping?

[coolections]

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@netherworldgames wrote:

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@city*satins wrote:

I've noticed this too. It's extremely annoying.

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i genuinely believe this isn't merely "annoying", but that it is intentional and malicious

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To me those buttons are very easy to see and I cannot see anyone trying to hit a button by memory and not reading it first. They are probably in the process of changing the page and you happen to be using it during this change before it is permanent. But if you say it is because they want to trick you and it is intentional and malicious that's your opinion and OK.

[dasarock]

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@coolections wrote:

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@netherworldgames wrote:

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@city*satins wrote:

I've noticed this too. It's extremely annoying.

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i genuinely believe this isn't merely "annoying", but that it is intentional and malicious

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To me those buttons are very easy to see and I cannot see anyone trying to hit a button by memory and not reading it first. They are probably in the process of changing the page and you happen to be using it during this change before it is permanent. But if you say it is because they want to trick you and it is intentional and malicious that's your opinion and OK.

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I CAN see it.  people are creatures of habit, study some psychology.  it is called learned responses or learned conditioning or something like that.  and ebay is banking on it by doing this.

[store_us_uk]

quan tâm

[coolections]

@dasarock 

OK, if you say so.

[mgreco992012]

I think it's an innovative idea. They should try this with traffic lights. Have green at the top and move red to the bottom.

[mgreco992012]

Sorry coolections I did not mean to personally reply to you with that post.

[brian@ebay]

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@netherworldgames wrote:

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@netherworldgames wrote:

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brian@ebay wrote:

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I've passed this feedback over to the appropriate team. Thanks @netherworldgames & @dasarock!

---

I'm sorry for posting this here if it was inappropriate. Who should I be contacting instead? Who did you contact? What's the best way to get in touch with them?

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brian@ebay  ping?

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Hi @netherworldgames, I'm happy to offer more clarity, and I apologize if my post wasn't clear. Our developers are hard at work on various projects and updates. The steps you took in posting your feedback here are sufficient, as one function of the Community Team is to gather feedback and send it to the relevant teams here at eBay. I have sent your feedback to the appropriate team, meaning they are aware of your feedback and will take it into consideration going forward.

[dasarock]

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@mgreco992012 wrote:

I think it's an innovative idea. They should try this with traffic lights. Have green at the top and move red to the bottom.

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don't forget to make the light placement completely random each cycle, lol.  and make sure all sellers drive thru the intersection at least 3 times a day on average to emulate occurances on ebay

[vivyscloset]

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@netherworldgames wrote:

In addition to:
empowering buyers by letting them retract offers whenever they want
allowing buyers to make variable time offers
(https://community.ebay.com/t5/Selling/Why-oh-why-did-ebay-bring-back-variable-time-limit-offers-I/m-...)

eBay is now literally trying to trick you into accepting offers when you think you're declining or countering offers.

When you're doing a repetitive task, like answering a LOT of offers in a row, User Interface, muscle memory, and other habits are very important.

eBay is deceptively moving the buttons around as you're loading pages.

Can you think of any other User Interface that works like this?

Can you imagine if each time you took a phone call, the "answer" and "decline" buttons were randomly assigned to the left or right side? How many calls would you answer that you didn't mean to, and how many would you decline that you needed to answer?

Can you think of another User Interface that works well that is designed like this?

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I've noticed that PayPal did the same thing on their app a while ago when you have the choice to transfer your money instantly for a fee or the standard way for free. It's just deceptive and disgusting. Every time these companies tweak something, that's easy money for them because not everyone is quick to notice these things.