Selling

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Ping Pong w/ eBay & PayPal over Partial Refund

Playing Ping Pong w/ eBay & PayPal over an Unauthorized Partial Refund Last night I discovered a Buyer was given a partial refund. I immediately called eBay for an explanation. The eBay rep stated it was due to the guarantee delivery program of which...

buyer neg. remark

I am trying very hard to not sell anything that could be questionable , as buyers are often times looking for free stuff and the fraud out there is running a muckThat being said I sold 2 brand new unopened security devices. This subject buyer purchas...

Resolved! paypal money request without email?

For some reason, my buyer says they can't see their purchase in My ebay they also say that they can't find the invoice I have sent twice. thought I could send a money request thru paypal but no longer have buyer email addresses what to do now?

Can I add to ALL of my current listings with a paragraph detailing my shipping options for them?

Because we just started offering shipping to U.S. Protectorates (Puerto Rico & Virgin Islands), we want to be sure they all understand the combined shipping options that we offer. Additionally, we want continental U.S. customers to know that we will ...

Buyer left me negative feedback...please read

This all started because I filed a no payment claim. Item sold on Monday the 27th of January. Buyer paid on Friday the 31st. I dropped off the package on Monday, but the post office did not scan until Tuesday. He contacted me on Tuesday ask where his...

Removing All Auto-Inserted Marketing Copy

I've got a theory that the marketing gunk eBay auto-inserts into listings is just distracting. No one reads it. I'm a decent writer, and I want prospective customers focusing on my pitch. So I'm thinking of purging all that stuff and making my listin...

What in the world? Email from "Ebay Collections"

This is a first. On one of my four selling accounts, I just got an email titled "KEEP YOUR ACCOUNT IN GOOD STANDING - PAYMENT NEEDED". First line: Please pay your eBay Seller fees My fees were, and have always been, paid in full through paypal every ...

Anyone take the survey for ebay get the impression they want to stop doing seller updates?

Here is a copy of the survey: Instead of ebay being active and transparent of the update by being on these boards today and answering the questions they instead are directing everyone to "fill out this survey - it really helps us!" - but have you see...

extend listing duration

My listing is expired in 2 days time, but I want to extend the listing to another two weeks, I try to edit my item ,but there is no option for me to extend I 'm using "buy it now" rather than "aution", I set a fixed price for my item, how to extend, ...

WHY YOUR US BASED SALES ARE ZERO or SLOW!

WHY YOUR US BASED SALES ARE ZERO or SLOW! I have a necklace I wanted to list on eBay, so I did a search for identification and comps. When I searched on eBay 100% of search came back exclusively with chinese Sellers. It was only after using goggle th...

Real offer or Scam

Hi all. New to the selling end if eBay and I'm wondering how you all deal with legitimate and scam offers. I recently posted a gaming laptop for sale,12:15 am this morning actually. I have received a good many offers and use their profile to gauge th...

Changing Store Status Timing

Are there any advantages or disadvantages as to when to change a store status. I want to temporarily upgrade to a larger store for about two months to clear out some old inventory before returning to the smaller store on an annual subscription.

The New Seller Hub dissapeared

About 2 weeks ago I experienced a New Seller Hub with great improvements like:-Having at front the buyer email address, -My own sales record instead of the eBay sales record # -and the ability to "add/edit note" available again.We only need the buyer...

Resolved! Sales Tax on eBay – Can it be Avoided Particularly by Sellers Who Don’t Sell Much?

Now that eBay among other e-commerce websites are deemed by taxing authorities as "marketplace facilitators" who must collect and report sales tax on behalf of their third-party sellers, many sellers on eBay are seeing their customers charged sales t...

Unrealistic expectations Seller handling time is ignored in estimates

brian@ebay I brought this up in the Wednesday Chat and you stated that "estimated delivery times do take into account the sellers historical shipping times. If you typically ship items earlier than the stated handling time in your listing the estimat...