Selling

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Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking details not being updated:"We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our t...

For Community Team-- Product Reviews/Feedback Question

devon@ebay Yesterday, on the ebay for business podcast, Griff stated that an announcement would be posted today about the new "product review" feature that is gradually rolling out. So far, I haven't seen the Announcement. Has ebay decided not to rol...

i listed an item of another seller someone bought from me now he needs to return it? see description

A week ago, I published an ad for a product offered on another seller’s account on eBay, and I put it at a higher price. Someone bought from me, so I bought from the original merchant and put the address of the buyer who bought from me.Now the buyer ...

Anyone else seeing the Visit Store button Missing On Listing Pages?

I may be losing track of all the recent changes, however, I just noticed the Visit Store button is missing in the module I screenshot below. Is anyone else noticing this? I hope this is another test and not a permanent change.

SELLERS IMPORTANT

I sold an item that was exactly as described. The buyer looked at a stock photo rather than looking at the description and listing. It was a brand new item. Buyer complained and demanded a return because of his error. Normally I would've been happy t...

Feedback no longer showing item number?

I used that to look at buyers feedback when it says 'repeat buyer' so I can see what they bought and when? Now, nothing shown??

Had listings taken down for policy violation even though they did not violate policy

So essentially I had over 500 of my listings taken down sighting that they were violating replica coin counterfeit policy when in fact all of these coins were genuine US currency none of them were replicas or fakes at first I thought this was an arti...

is it okay to sell videos ( normal videos not adult content ) on eBay?

is it okay to sell videos on eBay?to list a video thumbnail and describe video content and post listing for let's say $1 or $2?when someone buys it i have the video uploaded to a unique link to download it i send them link through eBay messages same ...

Why are Ads put between the product being sold and description for that item??

I have been getting too many questions that are answered in the description,, When I went to purchase some supplies on Ebay I found out why,, there are several rows of ads for other peoples items between the item i'm trying to buy and the description...

First time Selling

This is my first time selling on ebay and I sold an item to two different accounts, yet the shipping labels have the exact same address to ship to. Is this a middle-man, or a scam. Thank you.

Also done. After 22+ years, I’m never selling on eBay again.

Same story here.. sold something for $220 bucks, they rounded up to $243 and charged 13% on that. It’s been 2 weeks and eBay is still holding my money as they please for no reason. Seller has already received their item a week ago. They’re clearly tr...

someway to avoid "item you selected has ended, but we found something similar" completed listings?

When looking at completed listings is there someway to bypass the useless " The item you selected has ended, but we found something similar." redirect? clicking the "view original listing" may not seem like much effort but I'm currently looking up ov...

Bad seller

We've moved this thread to the appropriate board, please click the link to find the new location.

Ebay art gallery transfer of ownership

Hi! Can you provide a how-to guide on taking over an eBay store after the passing of the owner? The owner's kids would like to take over the eBay store, which had quite a lot of good reviews over decades, but don't know where to begin or who to call....

2024 Up and Running Grants program launches today

"Now through Friday, June 7, 2024 at 6pm ET, eBay small business sellers in the U.S. are encouraged to apply for an Up & Running Grant." https://www.ebayinc.com/stories/news/ebay-launches-5th-annual-up-and-running-grants-program-awarding-500000-to-sm...

seller level artificially lowered by horrible shipping

My seller levels are dropping to "below standard" because many of my ebay standard envelopes have been lost because the lack of decent tracking. What you should be basing my seller level is how quickly I get the card in the mail & it gets scanned by ...