02-26-2025 11:24 AM
"Take advantage of $100 off Promoted Listings with a priority strategy. Hurry! Reach more buyers and boost your sales with this limited-time offer"
I would probably take ebay up on this offer but I just get this feeling that I will get stuck paying full price with no recourse so no thanks
Solved! Go to Best Answer
02-28-2025 08:06 AM - edited 02-28-2025 08:39 AM
kyle@ebay wrote:Hey @mam98031 I can see both sides of this. My understanding has always been that it only applies to international orders. But if that is the case, the wording definitely needs to change. I've reached out to a few teams to try to get a definitive answer on this for everyone.
That's different from my experience kyle@ebay . I used to offer an option of next day shipping and whenever the buyer chose it I was charged FVF on my lowest domestic shipping option. I haven't offered next day shipping in years so I have no recent examples, but in the past that's how it worked.
I also know @iamalwaysright experienced the same, but like me he never ships next day anymore.
There's more discussion on this here:
https://community.ebay.com/t5/Selling/ebay-final-value-fees-on-1-day-shipping/td-p/34841107
Don't worry - you're not crazy here @bashort and you're reading the policy correct. I guess the question Kyle will need to answer is: Has the policy changed but not been updated, or is there a tech error causing you to be charged full FVF on overnight shipping.
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Edit to add more info:
You reported this problem in July kyle@ebay when @ssateneth brought it up. This is a great post to review for more use cases. @stephenmorgan also chimed in on that one saying he dealt with the same.
02-26-2025 12:28 PM
Not sure why you feel that way, but if you got the offer, if you follow the requirements of the offer, that is your right to accept it or ignore it. Everyone likely didn't get the offer. I know I didn't.
02-26-2025 12:57 PM
@mam98031 wrote:Not sure why you feel that way, but if you got the offer, if you follow the requirements of the offer, that is your right to accept it or ignore it. Everyone likely didn't get the offer. I know I didn't.
I am basing this on ebay having a written policy that final value fees on listings with a next day air shipping option will only be charged on the lowest cost option but they absolutely refuse to honor the policy and always, always charge on the full cost and refuse to honor the policy, I figure this is likely no different.
02-26-2025 03:09 PM
That is two completely different things. AS to your FVF on shipping. What you are stating is ONLY for international shipments. So you are saying Ebay doesn't do this for you? Do you ship international direct or via EIS?
Exceptions to how we calculate the final value fee on shipping
https://www.ebay.com/help/selling/fees-credits-invoices/selling-fees?id=4822
02-26-2025 04:14 PM - edited 02-26-2025 04:18 PM
@mam98031 wrote:That is two completely different things. AS to your FVF on shipping. What you are stating is ONLY for international shipments. So you are saying Ebay doesn't do this for you? Do you ship international direct or via EIS?
Exceptions to how we calculate the final value fee on shipping
- If you offer 1-day or international shipping as well as a cheaper or free option (like domestic shipping), the total amount of the sale is calculated based on the cheapest domestic option you offer. If you only offer 1-day or international shipping but no cheaper option like domestic shipping, the total amount of the sale is calculated based on the service the buyer chooses
- If you're in China, Hong Kong, Indonesia, Israel, Japan, Macau, Malaysia, Philippines, Singapore, Taiwan, Thailand, or Vietnam and your item isn't located in the US, the total amount of the sale is always calculated based on the shipping option your buyer chooses
- If you ship internationally using eBay International Shipping - opens in new window or tab, your final value fee for shipping is calculated on your cost to ship to the US shipping hub. If you offered free domestic shipping in your listing, you won't be charged a final value fee on shipping
- For sneakers sold through Authenticity Guarantee with a free shipping label provided to you, eBay collects a flat shipping charge from the buyer but there is no final value fee charged on shipping
https://www.ebay.com/help/selling/fees-credits-invoices/selling-fees?id=4822
It is 1 day Or international
I have no idea why that is so hard for people to understand,
This is exactly why I am not accepting the $100 because I would be having a similar discussion about how the $100 did not apply in my case
02-26-2025 10:53 PM
Could it be worded better? Yes, like many of the Ebay rules. But the explanation is likely why you have never got the credit you thought you should on domestic orders.
02-26-2025 11:20 PM
I got the offer but it was clear as mud. Listings with existing PL (about half of mine) didn't seem to be grandfathered in pretty much every action led to bulk editing page. It smelled funny to me to and I'm usually eager to jump on a deal. I opted out.
02-26-2025 11:26 PM
Would you mind posting the email, minus any personal info.
02-27-2025 03:37 AM
@bashort wrote:
I am basing this on ebay having a written policy that final value fees on listings with a next day air shipping option will only be charged on the lowest cost option but they absolutely refuse to honor the policy and always, always charge on the full cost and refuse to honor the policy, I figure this is likely no different.
I always thought the 1 day shipping (next day air) applied to domestic shipping too, as long as you also offered a cheaper service.
02-27-2025 03:49 AM - edited 02-27-2025 03:50 AM
@bashort wrote:"Take advantage of $100 off Promoted Listings with a priority strategy. Hurry! Reach more buyers and boost your sales with this limited-time offer"
I would probably take ebay up on this offer but I just get this feeling that I will get stuck paying full price with no recourse so no thanks
Given that PLs are a software package that you download from the cloud -- and given that (a) you alone are responsible for knowing how that software package works and for getting the results from the software that you desire and (b) that the only guaranteed results from the use of said software is revenue for eBay -- I think that it would be wise to decline.
There have been numerous discussions here about the failure of PLs to deliver.
From what I have read here hundreds of times over, it seems for all the world that once you start down the PL path, you get sucked into a vortex that demands more and more payment. That's because there are ten million other sellers who are getting sucked into the same vortex and spending more and more to keep THEIR listings displayed prominently.
And there is STILL no guarantee of a return of anything close to your investment.
Think of lemmings. (No offense to lemmings intended of course.)
02-27-2025 05:32 AM
@fern*wood wrote:
@bashort wrote:
I am basing this on ebay having a written policy that final value fees on listings with a next day air shipping option will only be charged on the lowest cost option but they absolutely refuse to honor the policy and always, always charge on the full cost and refuse to honor the policy, I figure this is likely no different.
I always thought the 1 day shipping (next day air) applied to domestic shipping too, as long as you also offered a cheaper service.
that is the way that I read it.
02-27-2025 05:42 AM
It appears to me that the only real gains to be had by ebay and sellers is promoting ebay items outside ebay,
all that promoting listings inside ebay does is make sellers pay ebay more for a share of the existing pie, does nothing to make the pie any bigger.
02-27-2025 09:09 AM
@bashort wrote:It appears to me that the only real gains to be had by ebay and sellers is promoting ebay items outside ebay,
all that promoting listings inside ebay does is make sellers pay ebay more for a share of the existing pie, does nothing to make the pie any bigger.
And if you ship same day / in 24 hours and offer paid 30 / 60 day returns, eBay promotes your items externally, quite aggressively in fact. And there is no charge to the seller.
Yet so many sellers have an allergy to paid returns for some reason. Very puzzling.
02-27-2025 11:40 AM
@fern*wood wrote:
@bashort wrote:
I am basing this on ebay having a written policy that final value fees on listings with a next day air shipping option will only be charged on the lowest cost option but they absolutely refuse to honor the policy and always, always charge on the full cost and refuse to honor the policy, I figure this is likely no different.
I always thought the 1 day shipping (next day air) applied to domestic shipping too, as long as you also offered a cheaper service.
Sure if you take those few words out of context and remove them from the balance of the sentence. Just like most things, taking stuff out of context can change the meaning.
02-27-2025 11:42 AM
@bashort wrote:
@fern*wood wrote:
@bashort wrote:
I am basing this on ebay having a written policy that final value fees on listings with a next day air shipping option will only be charged on the lowest cost option but they absolutely refuse to honor the policy and always, always charge on the full cost and refuse to honor the policy, I figure this is likely no different.
I always thought the 1 day shipping (next day air) applied to domestic shipping too, as long as you also offered a cheaper service.
that is the way that I read it.
Actually maybe a better approach to this is to ask sellers to share their experiences. Especially sellers that have had it work like YOU think it works. Have you ever had any seller say that for them it works as you believe the policy reads. Just a suggestion.