Seller Tools

Forum Posts

Sorted by:

Changing my name on the main page

I would like to change the name of my store on the main page. Where do I go to do this?

Adding a discount to each ADDITIONAL item.

Is it possible to add a discount to each additional item? I'm trying to add discount that would give the buyers a discount on items #2, 3, etc. It seems that the discount is applying to the total purchase, including the first item. I'm selling tradin...

Can't get into tha seller hub

I hope to sell my goods on ebay in the future. but i can't get into the ebay seller hub. can i know the reason for that?

Faulty tool battery after 8 weeks, no invoice from Seller so unable to claim Warranty

Hi, I purchased a set of Makita batteries from an Ebay Seller. about 10 weeks ago. At the time I requested an invoice, but no reply from the Ebay Seller at the time. Now one of the batteries is faulty and won't charge, but I am unable to claim any wa...

eBay Reports/File Exchange Bulk Upload Combined Shipping

Hi, Can anyone please confirm what is required in the bulk upload listing spreadsheet? The documentation provided via the onboarding guide does not match the information provided in the note on the spreadsheet. The spreadsheet states that when opted ...

Sold items data headache (past 90 days)

Continuing this discussion since the prior one was shut down/outdated. eBay, there is no reason that sellers have to jump through hoops the size of needles to get this information. (After 90 days) There isn't a single web app, platform, service, or m...

shipping large and heavy items

I sell heavy and over sized industrial, commercial and construction equipment. I don't see an option on shipping for those items. Will need customer to message me with delivery address to quote fright. Thank you in advance.

Where can I find the rules for writing Item Description using HTML language?

Where can I find the rules for writing Item Description using HTML language? I would like to know which HTML elements can be used, for example like this:

This is an example

I would like to know which HTML elements are allowed and which ones are not a...

How to block messages from harrassing user?

I declined to do business with a rude user, and they've spent the last day sending me numerous insulting messages and threatening to "report" me. I've already blocked them, but keep receiving their messages. Is there any way to block them entirely?

Can I bulk update from First Class to USPS Ground Advantage?

I have over 440 items. Most are small items I ship first class package. Been doing it for years like that. I have to upgrade my listings to the new ground advantage. I don't see any way to do that in bulk. It looks like I have to change each item lis...

Problem with File Exchange

Hello, i have this error : The Product ID /SKU is missing. Add a Product ID SKU for this item. MIP_12 What i can do? I have put all the data Thanks

How to remove the promotions from a listing?

I want to keep the listing up but remove the promotions (that add $$$ to what Ebay gets). Can anyone help?

Why does eBay app on iPhone make me sign in every session now?

I’m on my iPhone which has all kinds of security measures to make sure no one can get into my phone at all, also no one has ever even tried, so I have absolutely no reason to ever log out of ebay to have to log back in if it were a new optional secur...

I reported a user and they keep modifying their negative feedback

I'm looking to have a eBay User that keeps harassing me over the fact they did not read to be terminated from eBay. For your information, This user sends me dumb questions asking me if the device I sell doesn't have a lock on it. I say yes it does du...

Followers missing on page

I recently lost all my followers for some reason, I go to some other pages and still see them on other people pages. I had 4 of my friend follow my store last week and still today I dont see any followers. Is this new or is it not longer showing for ...