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ebay sucks

a buyer did not receive an item i mailed to them. they opened a case to notify me. i'm trying to refund the person and ebay will not allow me to do so stating that you can't refund while a case is open. THAT'S NUTS AS IT'S ONE OF THE ACTIONS THEY LIS...

My new listings last week were enhanced with AI which I loved. Now it is gone. How can I add back?

Loved the addition of AI when adding new listings last week and now it is gone. Guess that was a tease but I thougth it was a very nice additional and made my listings more professional. How can I add that back to my new listings?

I'm not getting the link eBay is supposed to send me so that I can add pictures from my mobile devic

EBay is supposed to send me a link which will allow me to send pictures to my listing from my mobile device. I've tried several times and eBay isn't sending me any kind of notification

Extracting the notes data from all my active lsiitngs.

Hi there, Can I extract the note data from my active listings? we keep the item location in the notes section and I would like to extract all that data. Thanks

Resolved! Problem adding categories to store

I added a category yesterday, over 24 hours ago. When I try to add another category an error pops up "You cannot add categories until we've completed your previous request." OK, the category I added is there. Just how long does it take to complete my...

Multi-User Account Access - Access To Main Account Messages

Why hasn't permissions to access Messaging functionality been enabled within MUAA? Is this a pending update/improvement? We have three full-time eCommerce employees, and we'd like to give them their own unique login so we can track their activity wit...

Ebay needs to let me add photos to existing listings with photos

Does anyone know on file exchange how I can add extra photos without deleting the one or ones on the existing listing?

How to see how many of an item have sold in past and for what price?

Relisting Fixed Price Items

Does the 8 time Free Automatic Fixed Price Relisting feature still exist? I had item up once and expected an automatic relist but instead got charged the insertion fee. It's not the money that's the issue but I do have many more which I'd like to rel...

Resolved! File Exchange Template: Shipping Error

I am trying to upload a File Exchange template with a Shipping Profile Name attached to one of my Shipping Business Policies. This particular shipping business policy has two shipping options for the buyer: the first is eBay Standard Envelope for Tra...

Buyer returns on listing that is correct

I have a buyer requesting a return on designer handbag that she says doesn’t match color label. It’s an Italian leather and I’ve listed it correctly. I don’t like how eBay forces us to except returns and buyers can claim it doesn’t match descriptions...

Block low feedback bidders

I have had many of my auction items have zero or little feedback bidders make a bid, I would like to prevent this from happening especially when there are no other bids as I feel it puts off potential serious bidders who genuinely want to pay and rec...

how to make ...this item has a no return policy?

How do you make this change on selling your items/

Export Item Specifics from eBay listings - Please Help

Hi, Can anyone please help.We want to export all our item specifics in excel, eBay cannot help. Is there any tools anyone can recommend? Thanks a lot

Payout is nowhere to be found

Called Ebay because my payout was supposedly sent to my bank account (it wasn't of course). I was told that it was probably being processed by my bank still, cool. Called the bank and they said theres no money being processed. Awesome. So wheres the ...