How do you get a answers from eBay about new requirement on July 16 for CE items to the EU?

[stephenmorgan]

Selling products with a CE symbol into the EU

I do not understand “Selling products with a CE symbol into the EU”.  I have read thru the eBay help pages and still do not understand.  I am not a manufacturer, and I am just an individual selling my toys that are 20 to 50 years old to other individuals.  Many of these toys are packaged and have the CE Symbol. 

1. As of July 16, am I no longer allowed to sell these in the EU? 

1. What about the toys made prior to the CE Symbol being printed on the package? 

1. What about the toys that are no longer packaged? 

1. Is there a Button on eBay to turn off all sales to the EU?

1. Does eBay advise I should discontinue all sales outside of the United States?

1. What would be my responsibility with a buyer who uses a Shipping Forwarding Company?  I would not know if they were going to the EU since I only ship the item to a US address.  For example, a company such as eBay Global Shipping Program I only send the item to a US address provided by eBay and have no knowledge of the destination.

eBay Chat said

There is an option on the help and contacts how your will going to send an email

stephenmorgan

12:31 PM

I did not see an Email option. There is only Chat or Call.

DARWIN

12:31 PM

or you can send to this email resolve@ebay.com

I sent an eMail to resolve@email.com and it was rejected immediately.

It is pointless to call eBay for answers as I receive a different answer from everyone I speak with.

[rebell45]

You can set up a Shipping Policy to exclude any countries that you wish. If you need some more info on Shipping Policies, search for Business Policies in the Help & Contact pages.  Once you get one set up you can set it as default for all your listings.

As for the CE Mark policies, they should be listed in the Seller News at the top of this page. I looked at it once and gave up trying to understand it. But I don't ship overseas anyway.

[stephenmorgan]

I have read the two posts from eBay in the Sellers News but I am still lost.

If I need an Attorney or another Company to provide guidance or handle the item, then it is unlikely I will be able to continue selling outside the US.

[intlshipping@ebay]

Please see the following web link for infortion on the CE EU requirements and assistance:

https://www.ebay.com/help/selling/selling/selling-products-ce-symbol-eu?id=5225&st=12&pos=3&query=Se...

Thank you