Returns
Discuss how to manage returns with fellow sellers
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Buyer return scam(?)

Hello all,I'd recently went looking for a pair of headphones and the transaction went smoothly with a reputable seller. Transaction went well and got my package but it was malfunctioning right out of the box. Eventually got a return case open and whe...

SELLER NOT RESPONDING

IM NOT out to BLAST A PERSON but i bought an item in the description said it would fit , well the items didnt fir no big deal i let them know, they send a return shipping label, tape go to post office and they said that the box is to heavy for the la...

User avatar by Explorer
  • 170 Views
  • 2 replies
  • 0 helpful

Item returned with eBay shipping label - Case closed since we didn't receive your tracking info

Ebay closed a case stating they didn't receive my tracking information yet I used the shipping label they provided and the item was successfully shown delivered. They are now impossible to contact. Ebay customer service is terrible! Any suggestions?

User avatar by Adventurer
  • 149 Views
  • 2 replies
  • 0 helpful

Recourse after 6 mos

I purchased 4 phones in anticipation of an office expansion. I made the mistake of shelving the box when it arrived, and just opened it this week, 6 mos later, when the phone tech came to expand my phone system. I had received completely different ph...

Opened a return but shipped with a different courier

Hello guys,I have opened a return request and the seller accepted and sent me the shipping label. However I shipped it back to the seller using a different courier. The seller have recieved it and isn’t responding. The return case is still open and r...

Buyer filed a retrun saying item is defective, then sent a tracking number that didn't ship to me

Help! Victim of fraudulent return. TL:DR - Buyer claimed a return, then sent me a UPS tracking number of a shipment that didn't come to me but to my city (and weight doesn't match.) Filed a claim on ebay and within seconds they sided with the buyer. ...

Unhappy buyer

I don't understand how I can print a return label and the buyer gets it. Help Please

Apply refund for an item

Dear Sir, This request message if I could refund my order from your good company the item details Brady assist from your side for any further query on the product,.. Any queries let me know, Mr Itara Patrick

How long does the high claim department take?

Hello, I purchased an item that was $1971 with taxes and shipping. I contacted the seller and asked if signature delivery could be added since it was so expensive. Anyhow USPS marked it as delivered to a "Mailroom/reception/front desk" with no signat...

User avatar by Not applicable
  • 821 Views
  • 17 replies
  • 1 helpful

Item returned damaged and missing parts

I rarely have returns but this one is a doozy. I sold a small 4 track recorder to someone in Canada and they decided to return it because they mistakenly thought it was an amplifier. I received it today in a thin padded envelope. It was damaged (the ...

Buyer Return Abuse

So recently I ran into an Interesting Incident. Buyer First messages me stating that his Item was Damaged in the mail because i put too much tape on the Box. He Sent pictures of the item to me. It was a Clock. They had different variations of this cl...

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