Returns

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Resolved! FEEDBACK

How do i remove negative feedback i gave to a seller?

no insurance on ebay return labels

This is what I wrote to seller today regarding a package that I just go today.New message to: nimbusbikes (661 )Hello I got your package today. I tried to cancel within minutes of my mistaken order and it would not let me and yet it took 10 days to g...

Buyer was not truthful, an excuse to get a refund

Return

How can I return product I purchased in December 22 due to wrong size

how do i close a case? Seller says they cannot issue a refund until I close the case

'Why are you returning this item' page not working

I need to return an item I purchased. I follow the route and not matter what radio button I check, the 'next' button remains greyed out. I've reloaded the page, restarted the browser, cleared cookies, tried a different browser, nothing seems to fix t...

Buyer claims damage, refuses to show pictures

Some background. Been selling here a few years, so I understand returns are part of the game. Just before Christmas sold 6 pendant lights, all new. Buyer claimed defect on one of the units, sent pics and said they were interested in a 3-pack of anoth...

damaged item case through eBay

I received a damaged package.What schould I do?

A laser printer was returned which

A laser printer was returned which had been misshandled. The toner cartridge was torn apart. Toner spilling out all over. Inadequate packing was used. The buyer said the printer was not working. It was working when I shipped. It some laser printers c...

Buyer opened a return request claiming wrong item received on a day it was shipped

On a day I shipped the item, buyer sends me picture of an used old release scent claiming she received it from me instead of the new 2022 scent (same brand). Looks like she wanted to swipe the old one for the new. Can ebay close the return request if...

the seller provided wrong return address on purpose

hello. i need some assistance i have bought a very expensive item which arrived way too late because of covid19. i let the seller know that i dont need it and he told me to open a return request. i did and he accepted my return and provided return ad...

To initiate a return you MUST provide pics. I do not have that capability. So frustrated!!!

Ebay want pics. Unable to do.

Could someone please give me instructions on how to post pictures for returns? Thank You

Resolved! How to trust these "Guarantee of Authenticity" specialists?

Hi guys! Maybe someone has dealt with the Authenticity Guarantee: a GUCCI bag that was supposedly bought from me turned out to be somewhere on the authenticity experts. Two days later, they sent me a letter that the bag did not have the correct descr...

Resolved! money not returned and product not recieved

hello ebay did not return my money to my card and the sellers is not doing right by me and need help on how to get this resolved and also how to talk to a human about my situation. I been trying for months now and have over 822.00 not returned to me....