Returns

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sharp boombox

Hello, what should I do in this situation?Left negative feedback saying I sold him a broken item, which was not true. Also sent me aggressive messages on WhatsApp. Before sending the product, I shoot a video review, which proves that the boombox work...

Return request for a stolen package

Hi all,I have received a return request under the classification of "missing or broken parts" . In the comments the buyer states that "someone stole the package from garage". My tracking shows that the item was delivered "to garage or step".My questi...

I received a laptop without a charger

I received a laptop without a charger, a return dispute was opened with the description that the parts are missing. Also, the description of the product does not match. I need a partial refund for the charge, I can't send the item back. It has alread...

Resolved! return request- using wrong reason to get back shipping cost automictically with eBay system

I recently had a return request and her reason was "does not match photo or description" no photos were upload and yet eBay accepted the return- I contact buyer to let her know I did not understand her reason , what she purchased was Exactly what she...

Sports card delivered damaged, seller is telling me I should submit an insurance claim.

Bought a sports card that came in damaged and bent. I sent him pictures. Paid $100 and then seller is claiming I should file a claim with USPS. From my research, and I told him as well, usually the seller would issue the refund and then he would subm...

apply for ebay credit

i need apply for ebay cridet

Return Policy option to accept returns with buyer paying shipping both ways

I want to set up a return policy requiring buyer to pay return shipping and deducting original shipping from return unless INAD. Don't see that option anywhere.

New scam going on for sellers...

I have been selling on ebay for 10 plus years. Within the last 2 months this situation has come up that I am extremely concerned about. So the buyer purchases your expensive item and then receives it. Immediately requests for a return with some **ble...

bought in los angeles return to china no return shipping label provided

Seller assumes no responsibility for dead dealt battery .. wants me to ship to china address and get reimbursed ... there is no longer anyway i can handle this as i filed for my return and seller says sure you can send it to CHINA this is simple writ...

REFUNDS

WHY WAS MY CHECKING ACCOUNT CHARGED? I NEVER GOT PAID FROM THEM. PLEASE EXPLAIN.

Return Cancel Request

Am I missing something? I could not find any option on my phone to cancel a return. I got on my computer and their it was highlighted in blue.

RETURN OF ITEMS

BUYER SPENT 46.00 ON 2 ITEMS FOR VIDEO GAMES,SHE DIDNT LIKE,RECEIVED FULL REFUND,AND REFUSED TO SEND ITEMS BACK,EBAY WONT DO ANYTHING

contact ebay directly

bought an Item that cant be activated followed sellers instruction about a return was told to cancel which I did now not having any contact with the seller Ive paid for this item and cant initiate another return. this is really starting to bother me

Faulty item

I bought an item in June and have had to have two replacements the latest one also developed an unrecoverable fault. Customer service have stopped replying to me. I have screenshots of the conversations I’ve had with them including where have said th...

retrun shipping costs SCAM

EBay Motors is a SCAM!!! YOUR seller sent an item that doesnt fit! Now I have to pay $19 in shipping costs to retrun it? The only way I can get credit for my shippoing costs is to setup a PalPay Account? Where does it say that under Terms & Condistio...