Returns

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Sold lighter and after buyer paid I found I had made an error in my listing need to refund buyer

Due to my error I need to refund buyer was not as listed

Resolved! No refund....NOT HAPPY with ebay-rip off

I am not happy as a buyer with a seller who has not returned my money for an item I returned.I looked back and saw that there was a timeframe to return I the item might have arrived 4 days later....really?? they aren't going to refund? I would think ...

Verdacht auf Verkäuferbetrug

Ich bitte um Hilfe, da ich den ganzen Morgen keinen bestimmten Kontakt auf der Website finden kann, um mögliche betrügerische Handlungen des Verkäufers lucky_everyday zu melden. Am 8. Mai habe ich das Pflanzenmittel bestellt und bezahlt. Einen Monat ...

I sold an item and now given a refund

I sold a working item,The customer said they received the item and it didn't work. I said it was working when I sent it, and wouldn't offer a refund. They threatened to get eBay involved and didn't want to risk bad feesback. So I did a refund and pay...

Canceling a order with authentication guarantee

Is there no way for me to stop this order. I'm trying to avoid having it ship to me and then have to ship back to seller. I have no idea how but some how I've bought these shoes that I did not want to or mean to buy and I'd like to stop this order bu...

Seeking refund from fraudulent seller Ebay has been of NO HELP

Ebay clearly has no system for reporting fraudulent sellers and refunds for returned items. When attempting to report a seller for that reason there isn't an appropriate box, several choices, but not that. I made a report 40 days ago and yesterday, E...

Seller opened case on return, trying to understand why

Recently bought a camera with lenses and other accessories on eBay. Pictures were slightly blurry, not the greatest, but everything was described as excellent, including a camera case. Got the set, and issues started as soon as I opened the case, the...

Received an item not as described, seller does not accept returns

When I select item not as described and write a description of it, and click continue, I just get an answer "seller does not accept returns.

Return label expired customer support is not helping either.

Opened a SNAID case and received a return shipping label. But when contacted DHL they say it is expired and need to resend a label. But i kind of locked out of customer support since live chat or calling option is not showing in my account. mailing C...

Shoes didn’t pass, eBay dinged my account

I sold a pair of shoes which went through the authentication program. The inspector decided “they aren’t as described. Not new”. So they are being sent back. eBay opened a case against me then immediately closed the close. That case is now on my acco...

I am unable to reach anyone at E Bay except a " virtual assistant" to help with my issue.

Contacted before buying a specific crystal glass to be sure the item described was the correct size. Gave seller correct information, seller assured me glass was correct. The wrong size ( too big) arrived . Seller is unwilling to refund or allow me t...

Return denied by Ebay and buyers gets C.Card company involoved

Request for return and it is fraudulent and ebay denies and these buyers have learned to contact their credit card companies and they are always awarded a total refund. WHY is eBay NOT involved to prove to these outside credit card companies about po...

return

I ordered a 14.4 Volt battery for my Skil power drill. I received Vanon 14.4v 4.6 AH 66.24 That size does not fit my Skil power drill. How do I return and get the correct size? I am told I need technical support. I just want the correct battery size.

Resolved! Missing item

I'm a buyer, I return an item but still missing on USPS carrier.

First time this happener, buyer returned a different item

I offer free returns, buyer opened a return for order by mistake and also put in comments “delivered to wrong address” — I thought this was odd and even reached out asking if they received the item and never got a response. Got the return today, and ...