Returns

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Can you return a raw card after grading

I just got a refund request for a raw 1963 post Sandy Koufax that I sold" as is "ungraded. It had been well over a month and the guy sent it away to get graded and it came back as trimmed and wants a refund.

How can a seller or buyer extend the “Return/Refund” window?

For context, I ordered a DVD, it still has not arrived, and in 2 weeks return/refund window will be closed. And I wanted to give it a chance, to notify the seller that I can wait some extra time, and to, well, wait an extra time. I mean, I live in a ...

Remorse return

For context: i have a no return policy and A buyer claimed I sold them a damaged item, they provided pictures, but clearly in the pictures I provided, the item was undamaged when it was shipped. The buyer could have dropped the part and damaged the e...

My recent experience returning fake artifacts

FYI: This issue has been resolved in my favor. I'm just posting this mostly for humor and boredom. A seller sold me a bunch of fake arrowheads listed in the Artifacts category. I call them Frankenstein points: Broken pieces of 2+ arrowheads cobbled t...

My eBay buyer return scam story

Hello everyone, I recently had very bad experience with one of „popular“ return scams. It all started, when I sold absolutely working iPhone motherboard to one guy from Spain. He recieved the item and immediately messaged me, that it came broken and ...

Resolved! Refusing item because seller used different shipping

Hi,So we agreed with the seller to use one courier for shipping but after a couple of days i saw that he used FedEx express which we did not agreed upon.Using Fedex incurs more costs on my side such as warehouse storing, door delivery etc. I did not ...

equipment modified

i sold a chemical sprayer customer modified the sprayer now the sprayer is leaking. customer demand refund.

Return Charge Greater Than Original Payment

I sold a product with free shipping and received around 83.7% of the listed value as payment to my bank account. I'm assuming Ebay received the other 16.3%. Weeks later the customer filed a return based on buyers remorse, I tried to appeal, but was d...

Trouble with return and ebay help

I purchased a 7 foot fishing rod. Received a 4 foot 8 in long rod instead. Requested a return and refund because the seller no longer had the 7ft long rod. filled refund through ebay. A week later he offered me a partial refund and keep the incorrect...

Resolved! Benefits to offering 30 day free Returns?

Just wanted to see what everyone's point of view is of the benefits to offering the 30 day free returns. I'm considering it because regardless, I still am pretty much having to do returns anyway, depending on the circumstances. Did you end up seeing ...

item is didn't received

I bought an item. But it has not yet been received

Returns

Can you change a challenge if a dispute

Item received well after refund

Bought item on eBay but not received in 30 days nor easily trackable. eBay stepped in and provided a refund. “We didn't receive valid tracking information from the seller.” Ordered like item on Etsy. Item finally shows up around 2 months after the pu...

Fraud, sort of.

Ebay sent me a notice to stop using an e-bike battery and to contact the seller. I contacted the seller and got no reply. Two days later the seller has completely removed themselves from ebay. Every number I call at ebay has the same answering machin...

I would like to make a suggestion about the return time

I don't really expect this to happen, but if enough of us asked for it maybe.On returns, lets get real. Forcing a 30 day return on sellers who sell used or antique items is just plain ridiculous. They used to have it to where we could choose 3 days o...