Returns

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Purchasing an item from a seller who does not have a linked bank account. Process for a refund.

I purchased a guitar amplifier for local pickup with my bank card from a user who informed me that he doesn't have a linked bank account and only accepts cash when picking up the item. Ebay does not seem to have an easy category for a resolution for ...

Refunding a buyer

The buyer bought a necklace and I shipped it out the next day. A week after it was delivered the buyer started a return, their reason was, they just didn't like it. Can I offer them only a 50% refund if it looks like it was scratched?

Be careful as a buyer; If the item goes to a 3rd party who says the item is genuine and no returns,

Be careful as a buyer; If the item goes to a 3rd party who says the item is genuine and no returns, Once you have the item and it doesn't work or fit, you cannot file for a return. I bought a pair of Nike Sneakers, found the right shoe does not fit. ...

Authenticator passing shoes but failing description

Description in listing is exactly as the box label. They will not tell me what words were wrong

stop sending first item with expired time limit offer

to whom it may concernOn O1/10/2024 at 5:00 pm I left offer for two brother tuner for $85.00 Item# 01-11046-83203 // 24 houses later didn't heard or any massage from seller except your offer .On 01/12/2024 purchased another one from another seller it...

How to receive a refund on a closed request

I contacted the seller to request a return and they provided a return label for the purchase price minus shipping. However, I then discovered that the incorrect item was sent so I am entitled to full refund including shipping. The seller agreed and i...

Return part

I’m trying to return a part

open return claim

my first x... i sent the wrong item, i opened return request, buyer want to keep the item now and want me to close the case. how do i do so?

eBay protection

Jumped through hoops for the seller and eBay for 2 months only to be told no

no reponse from customer service

i spoke to an ebay customer service rep about a red flag seller who wanted me to close out a order before they would give refund. ebay said i needed to wait til jan 9 to initiate a complaint i am trying to do that now and i see ebay closed out my ord...

After receiving refund two weeks later seller say return item to him so usps can look at item

I sent seller pictures of the ruined items asked for a refund in got my refund back that same day.I didn’t hear form him Remind you cases have been closed in two weeks later he’s asking for the return. Of The item! He didn’t send a return shipping la...

HOGUE

it was ship to me diden fit my gun wrong model i called hogue it was the wrong model for that gun 20000 was the model the right model is 20020 i sent it back deden give me a full re return in his post says free return seller TNOUTDOORNGEAR

Definition of Brand New

The buyer wants to return the blu-ray he purchased because he said it was not brand new as described. It was brand new, the shrink wrap is still on the package but there was a slash in the bar code, does that make it not new as described? And if I gi...

Resolved! return started but return shipping label cannot be found

i already checked everywhere on the order details, return details, and whatever else can be checked, as well as talking to the seller. seller confirmed that they have already paid for a shipping label and has the tracking number, but i cannot find th...

Iphone 14 pro owes money to AT&T and the salesperson was not truthful

Very good everyone, I need to know how to cancel an order I placed overnight on an iPhone 14 pro in which the seller only sent me the imei after the purchase so when I put the imei on the AT&T page I see that the phone owes a lot of money for unpaid ...