Seller News: April 2025
Stay ahead of the curve by diving into our latest updates
Stay ahead of the curve by diving into our latest updates
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The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...
I have been trying for 3 days since it arrived to return something that is heavy, and the Return Ebay label is not working. It keeps spinning around and says, wait for label to upload, but for 3 days it does not, just little circle spins around. I ha...
Today was my first cancelled sale. Not a problem, except this was an item I had sold years ago, and was not listed in my store. The buyer had zero purchase or sale info. Just seemed too strange. Has this happened to anyone else? Note: I did try to ge...
_______ " My Ebay Store Link Doesn't Work To Allow Access To My Account " _______ Dear Ebay Seller Community, I recently opened an ebay seller's store. The Icon & link to my store on my website @ https://www.ebay.com/str/StreamingUnlimited does not w...
we have technical difficulties ebay, it is constantly what to do in this situation?
I sold two items to the same buyer. Individually, both items were listed as First Class Packages. eBay combined them into the same shipment, which bumped them into a combined weight over 1 pound, which should have been Priority Mail. I had Free Shipp...
We offer free shipping in the US.We used "Listings eligible to send offers"A buyer in Hungary was told that they'd get a 15% discount AND free shipping.We've used the "Listings eligible to send offers" several hundred times and this hasn't happened b...
Set up a mark down promotion yesterday and the items are still not showing the mark down, anyone else having a similar issue?
I have this Brother QL710 thermal printer which I have not been able to fix and I am so frustrated, hope you can help me please. When I want to print a USPS label I have chosen the 2 x 7 label. When I click on the preview and print it, all comes perf...
Every time I try to refund a buyer a get an error message stating"It's not your fault it is ours go back"I have gone back 7 times same error message.How can I resolve this and get a refund for my seller fees. If I refund through Paypal I will not get...
I use to run a store and went on vacation, due to circumstances my vacation was longer than expected so I cancelled my store to avoid the fees building up. Since I have cancelled the store my account has remained in vacation mode but as I have no sto...
The other week, I happen to notice that the quantities on several of my items were UPPED really high! This was on my multivariation listings so I figured maybe there was a glitch and promptly fixed it. I also changed my password just in case. TODAY I...
Whenever I sign out of my account to make way for a family member to sign in (with her own ebay and paypal accounts), the system churns for a moment and then happily stays on MY account. (It doesn't display any message telling her her password was ba...
In reviewing the new "real time" Traffic data (supposedly updates every 20 minutes) in the Seller Hub / Performance options... things got much worse yesterday. Though impressions and clicks (and sales) had already fallen dramatically over the past we...
I had an auction ended with two bidders but it still showed up as unsold. I'm not even sure what to do about it. Any ideas?
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