12-07-2020 10:41 AM
I wanted to mention that when you Google eBay 2 links pop up one on top of the other. The first one is a scam. When you click on eBay it says your computer is being hacked and you need to call bla bla. It is a scam. Simply X out and click on the eBay selling link under it. I tried to report it to ebay but it is very hard to get through.
Just a heads up. Be careful this Holiday Season.
12-07-2020 11:06 AM
I experienced similar problem when reading news articles on YAHOO. Suddenly RED FLASHING LETTERS came on screen and said "your computer has been hacked and to call Microsoft at this phone number immediately".
Because I am not computer saavy...I called the phone number. They acted very professional but before I realized was happened they took control of my computer and installed RANSOM WEAR. They still pretended to be Microsoft technician and said it would cost $600 to fix problem.
At that point...I realized I was being scammed and told them I will not pay. They warned me that very bad things would happen if I didn't fix the problem immediately and they were correct.
I brought my brand new desktop computer to COMPUTER DOCTOR and he told you COMPUTER IS TOAST. He said you should have paid the $600.
I later contacted MICROSOFT technicians directly and was on the phone with them for 10 HOURS. They tried in vain and nobody could fix my computer.
12-07-2020 11:30 AM
That sounds like a spyware/malware problem that is on your computer. They are devised to pop up when you look for specific sites. It would be a good idea to download something like Malwarebytes and that should help you get rid of it.
12-07-2020 12:18 PM
@caldreamer wrote:I experienced similar problem when reading news articles on YAHOO. Suddenly RED FLASHING LETTERS came on screen and said "your computer has been hacked and to call Microsoft at this phone number immediately".
Because I am not computer saavy...I called the phone number. They acted very professional but before I realized was happened they took control of my computer and installed RANSOM WEAR. They still pretended to be Microsoft technician and said it would cost $600 to fix problem.
At that point...I realized I was being scammed and told them I will not pay. They warned me that very bad things would happen if I didn't fix the problem immediately and they were correct.
I brought my brand new desktop computer to COMPUTER DOCTOR and he told you COMPUTER IS TOAST. He said you should have paid the $600.
I later contacted MICROSOFT technicians directly and was on the phone with them for 10 HOURS. They tried in vain and nobody could fix my computer.
That's terrible. Please share your story with others so people don't fall victim to this.
At my work, someone received a message that was spoofed to be from one of our lawyers with a file to look at. He opened the link and ransomware was installed on all our common drives. They did literally $1M in damages to our company. However we have a lot of backup drives, so after three weeks of working on it, it was resolved. We did not give the thieves any money.
Everyone should buy an external hard drive (like 1 TB from Seagate) and copy all their important files, photos, media, etc onto it. So if something does happen to your computer you have a backup of everything. Those of us who photograph items have many GB of data to protect. One of these gadgets is about $100 (in Canada), probably better price in USA.
C.
12-07-2020 01:03 PM
@musicalmagpies wrote:I tried to report it to ebay but it is very hard to get through.
Your experience has nothing whatsoever to do with eBay. It's a problem with your own computer. No one at eBay can help you.
This is one of the reasons Customer Service is always so backed up and unable to help members with legitimate buying/selling questions.
12-07-2020 02:03 PM
@pburn wrote:
@musicalmagpies wrote:I tried to report it to ebay but it is very hard to get through.
Your experience has nothing whatsoever to do with eBay. It's a problem with your own computer. No one at eBay can help you.
This is one of the reasons Customer Service is always so backed up and unable to help members with legitimate buying/selling questions.
Odds are it was more likely a malicious ad. Most of the advertisers have no scruples and will sell ads to anyone these days. Or they are too lazy to vet the ads and scammers compromise legit ad campaigns. eBay is the main reason I started running an adblocker because of all the malicious ads allowed to be on the site.
12-08-2020 06:54 PM
@gwzcomps wrote:
@pburn wrote:
@musicalmagpies wrote:I tried to report it to ebay but it is very hard to get through.
Your experience has nothing whatsoever to do with eBay. It's a problem with your own computer. No one at eBay can help you.
This is one of the reasons Customer Service is always so backed up and unable to help members with legitimate buying/selling questions.
Odds are it was more likely a malicious ad. Most of the advertisers have no scruples and will sell ads to anyone these days. Or they are too lazy to vet the ads and scammers compromise legit ad campaigns. eBay is the main reason I started running an adblocker because of all the malicious ads allowed to be on the site.
There are the ads that jump you to another page (and they seem to know who your service provider is, and make it sound like you're getting a free offer). I'm constantly reminding my partner that no one is giving away free stuff and don't click on the link. I found the ads came up while browsing on eBay and even while reading my email (which has an ad window on the right hand side).
The first time this happened (which was while reading eBay listing titles), I didn't know what it was or what to do about it. I did actually get to speak to tech support at eBay who walked me through clearing the cache and cookies (which I didn't know how to do 10 years ago), so that it wouldn't keep happening. That solution worked. I'm more tech savvy and google what I want to know more now, so I wouldn't call tech support today. I just didn't know how to deal with it and it was only happening on eBay.
C.