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Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

eBay Promotions Type - Order Discount

Hi!I'm here to say that I've been using the type of promotion "order disocunt" for quite a while and I've found out that some people can see the promotion and some can't.I thought they couldn't see it because they were using a phone or because they w...

spell-check in search box not working on most pages

just noticed this today Nov 22, 2020... anyone else?

Can no longer hide "recommended" search suggestions

Well this has made searching for stuff 1000% harder... Occasionally the search box would get filled with eBay "recommended suggestions" based on what I was typing. There would normally be a button at the bottom to hide this. I don't use those suggest...

Note To seller

Note to seller feature seems not to be working on at least half of my received orders, has anyone else experienced this?

Nobody is operating on chat. No response from operators.

I made an offer on an item and it has been accepted. But when I go t checkout it says 'We can't tell if these are your items. Please sign in to continue.'. If I got to help and bring up the popup window for chat with an Ebay representative nobody res...

ANOTHER PROBLEM EBAY!!! CAN'T REMOVE/END LISTINGS

anybody else have this problem??

Can anyone help me by chance

I sold a item on eBay well eBay held my money for 21 days and finally released it threw PayPal. Now my issue is I can’t transfer the money off PayPal it keeps denying my cards on file all five of them. Then I tried generating a code to cash out at Wa...

Codeless Coupons Not Working

Hello All,Today my codeless coupons was suppose to become active. The status says ACTIVE but when i click on it I get an error message saying: IT'S NOT YOU. IT'S US.Our server is down, but we’ll have things back to normal soon. If you still need help...

Sell Similar Glitch 19 November?

Most of my listings are done off a Sell Similar to something already in my store or on auction that is in the same category. Yesterday when selling similar gold glazed ceramics I went back to look at my auctions and saw not one but two were not there...

My pictures are uploading upside down and sideways

This phenomena just started 2 months ago, when adding pics to a listing, they come upside down and sideways... Sounds trite, but 12 photos for every listing eats up time.! Is anyone else experiencing this? I tried uploading my pics upside down and si...

Printing mailing labels

Have just started using printed postage mailing labels thru USPS, Working fine exept I have one problem. My address zip is 28551. I want to mail from PO with 27534 zip. When I do, having problem with tracking. MY new drop off PO has no record of pend...

ebay store

I bought ebay starter store on November 14,but my existing listing did not appear until nove 16, therefore I contacted ebay customer care, they told me it will be okay after 48 hour,but it is not ok

Ebay messages not working for 3 months

My messages have been blocked for the past 3 months, i cannot send or receive messages from users, unless they have purchased an item. Ebay have been useless on the phone, called 7 times and still no further, with no estimate of when this will be res...

Customizing tables

Is the customize table function not working??

Account locked and I can't get anyone on the phone.

I've been an ebayer since 1999, but in the last month, I've had my account locked 3 times. The last time, I called customer support twice, each time I was told I need to speak to someone in the "buyers department", then i get put on hold for 2 hours ...