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Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Photos not showing, problem with gallery image.

For the past 2 months, 20% of all our listing images are having issues. Images are not showing up in gallery. Customer service is also unable to help. We have multiple stores and images showing up in 1 ebay store will not show up in the other stores....

Red error message when trying to view messages

For some reason I can't open any messages and get this error box that doesn't have any text inside. Tried 2 different browsers

Anybody else having issues with ebay messages?

Every time I try to access a message I get a red banner saying "Looks like something went wrong. Please try again later". I've tried on Fire Fox and Chrome and the same thing. I can't read or answer buyer's messages. I can't even read messages from e...

Saved searches removing filters

I have come to notice over the last few weeks that the ebay app (Android) isn't keeping my saved searches properly. For example, im looking for cgc graded comics and one of the filters is "era". I had this set but when looking at the saved searches o...

E Bay system would not accept my bid

I was bidding on https://www.ebay.com/itm/236179197447. I had previously submitted bid - accepted as High Bidder. Bidding portal prevented new bid by saying they would verify me by sending a text or calling me. Tried ti bid, increase bid, each time, ...

Messaging not working

Red error message and not able to send messages.

Contact seller "Looks like something went wrong. Please try again later."

When I try to Contact seller, one message appears such as, "Looks like something went wrong. Please try again later." What is the cause of the error?

Unable to open messages

Is anyone else having problems opening messages?

Looks like something went wrong. Please try again later.

When I am tryin to send my buyer a message I am getting "Looks like something went wrong. Please try again later"

eBay message page not working

I can't open up incoming message and reply any old message the top keep showing " Looks like something went wrong. Please try again later." please fix it

shake your mobile app

if we are having issues, ebay says we should "shake your mobile app" how do we shake a mobile app? We can't read or send ebay messages so since no one is alive at ebay anymore except for ai, how do we shake an app? Is that even moral or legal?

Resolved! Ended/Unsold/Draft/Scheduled listings - can't delete or perform bulk actions - June 19 2025

Anybody experiencing these problems, please click the ? icon on the lower right of the page and select the option at the bottom of the window that pops up to file a tech report. Don't waste your valuable time calling CS when the ? option is so fast a...

Wrong item picture

Wrong item and /or when selecting sold comps. I can look an item up using the search or the camera fine, toggle to sold and everything is incorrect. Picture may be the item correctly BUT when you click on the item it's a different thing all together.

Search glitch - results repeating first page results in multiple browsers

I've been noticing a search glitch over the past couple of hours. When I search for something and click on the second (or nth) page of results, I am shown the same results as the first page. The same results keep repeating no matter what the search p...

Resolved! eBay pages keep freezing

eBay pages keep freezing, particularly when I search for an item in our own store it will come up with "page not responding". You can still move the page and the mouse cursor and go to different sites etc with no issues, but the eBay page you are on ...