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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Automatic charging of delivery fees after acceptance of a 'best offer' offer specifiying 'free post

Hello I am trying to make a bug report. I made a 'best offer' offer, specifying an offer value and specifying 'free postage'. I received the automated confirmation email from eBay which states that my offer had specified a price and had specified fre...

Inconsistent and unfair bid increments on the same item

I understand that eBay has recently been experimenting with changing the bid increments for some auctions. My recent experiences suggest that this is resulting in different bidders experiencing different increments for the same auctions. For example,...

Encountering Captcha Errors in Multiple Browsers.

Hello! I am trying to make a spreadsheet comparing items of various prices for my sister, as she is looking to stock up on a toy my niece loves that might be discontinued soon. The issue is that when I hit the "share" button to grab a short link, a C...

No longer able to add items to watchlists that I created.

I can still see my custom created watchlists but I cannot add anything to them. If I add everything to my single Ebay created watchlist it will be far too difficult to find things so I will be buying them from Amazon, Temu, or Ali. Ebay seem determin...

Unable to edit the listing

Getting this error message whenever trying to edit the listing Well, this is embarrassing.We're sorry, but the listing tool isn't working right now.Please try again later.Go to Seller Hub page

QR Codes Help Please

maybe I posted my question in the wrong area I got no reply So I will try here In this area. It happened again today.. Please advisehttps://community.ebay.com/t5/Ask-a-Mentor/Are-QR-codes-working-NOW/m-p/35086286#M896557 Thanks

AUTHENTICATION COMPLAINT

Dear Ebay customer service Att to Authentification team , Order #05-13105-36509I am writing to formally request a revision of the decision maderegarding the authenticity of the bag I sold to a buyer, which wasrecently flagged as counterfeit.I want to...

Offers have not work right for months...

offers have not worked right for months and months on end and a this is a new one. 2nd try I get “unexpected error please try again later”

Shipping labels won't print - again - downloads as pdf file instead

Anyone else having fun with this glitch? Trying to print my shipping labels for today same as always. Instead of simply printing as always they now download as a pdf file. I don't want pdf files for one time use shipping labels cluttering up my compu...

eBay Security Texts

This is getting way out of hand. The repeated, numerous texts in various languages supplying security codes is invasive and concerning. What's the solution?

Listing images not loading.

I'm not sure why but the listing images are not loading at all. I tried reinstalling but nothing.

Resolved! Photos not working search (iOS)

Photos aren’t working in search on the eBay iOS app. 8:59PM EST.

Unable to purchase eBay shipping labels

For the last two days I can’t purchase eBay shipping labels. Purchased several last week but now when I click the the “Purchase Shipping Label” button nothing happens. I’m not taken to a print page and no funds are deducted from my account. Tried two...

Resolved! Saved Search emailing duplicates, triplicates and quadruplicates?

Shortly after midnight I received a very early small list of emails from my saved searches which totaled about 25. At about 4:00am+ I looked at email again and there were 236 saved search emails. Seems all of them were duplicates, of 2, 4, 5 or more ...

I have been unable to create my Yodel label

Hi,I've been unable to create the label for my order sold today. Have been tryin since around 11am and all I get is: It was not possible to generate the label. Something is wrong. Please try again later. Tried to get a QR code instead but still get t...