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Current known technical issues - updated as of 9/11/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Searching: Doesn't find things I KNOW are there.

I know this item is there: 177315218778 I'm looking right at it. (https://www.ebay.com/itm/177315218778) I copy "HC-ZB-S" right out the the title and search. Not found. Why not? I've been trying it for days.

Why is the system running so slow?

Is anyone else having troubles making new listings...For the past three days when I go in to make up a new listing, when I click on something in the information spot it does nothing for minutes at a time...If you look down at the bottom it shows circ...

Withdraw payment option not loading

I can’t withdraw a Payment. Keeps asking me to log in again. Plus a blank screen showing after log in

How do i STOP those stupid ebay live videos from playing while i surf ebay?

Like the title saysHow do i STOIP those stupid ebay live seller videos from playing while i surf ebay, i am really getting angry at this crap. Ebay needs to put in an OPT OUT button for all the crap.

Create a listing page slow after many listings

So ive noticed the create a listing page get progressively slower/laggy as i list more each time. It seems to speed back up if i completely close my browser (firefox) and reopen. Especially noticeable as i tend to bulk list by doing "sell similar" ch...

Resolved! "Sorry, this user was not found." but my account is still active?

Running into a strange issue with my account that is primarily made for purchasing. I have had successful orders so far, all with 100% positive feedback, both given and received. I'm logged in, able to use the website normally, view my order history,...

Thumbnail images not showing up on new or listed items past 2 days.

Newly listed and relisted items do not show thumb nail image in a search or on my store front. Closed one listing and relisted. Still no image. This happened regularly a few years ago. Then closing the listing and reopening was the fix. Not working t...

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SHIPPING GLITCH

Wondering if anyone else has had this issue recently. I had to cancel an order. When I went to print the ship label, the measurements were NOT what I had input in the listing. 1, 0, 1 ??? No way did I do that for a 5+ lb. large package! I adjusted th...

Chrome is not loading correctly and

I cannot search my active listings in Firefox. Here are screenshots of both. Cleared my cache on both too. I guess I'm taking the day off.

Having problems paying for a item with ebay card. It didnt go through.

Having a problem. Ebay card was purchased. Item was paid for but didn't go through.

Resolved! Seller account already has tracking numbers uploaded but system not recognizing it

Overseas shipment reported item not received, but it's showing delivered! My seller account is at risk, ebay is wanting me to upload tracking information when it is already uploaded; I purchased shipping labels from eBay. Anybody else experiencing th...

Can't change the item price on mobile app.

I tried to list a new item same as I usually do and I'm unable to change the listing price. It's for buy it now, no auction. I enter my price and click done, yet it keeps using the recommended price. I listed it and still unable to change the price. ...

Set time away while allowing sales for one week. Buyers unable to checkout

I just got back from a week-long vacation, only to find that all of my listings were hidden even though I set it up so that they would allow sales for 7 days while I was away. I received messages from a buyer stating that they could not check out bec...

eBay help

I was informed that the he help site on eBay stopped as they thought I could be a bot or outside things like ghotety or no script disabling java script, which ater Google's advice got it back but it's gone off again and not come backAl

My Ebay:Orders not loading as a list

Trying to access my orders on both laptop and Mobile and its just waiting and timing out . All the other lists load such as Overview, Active , Unsold and drafts On my Mobile it ends up with an Internal Error Triangle