Report eBay Technical Issues
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Bar code on shipping label won't print.

I tried to print an ebay shipping label, but the bar code wouldn't print. I downloaded the .pdf for the label, printed it, and the area for the bar code was blank. I've never seen this before. The bar code appears normally in the .pdf, but it does no...

User avatar by Thrill-Seeker
  • 361 Views
  • 5 replies
  • 0 helpful

Shipping charge incorrect in item search feeds (shows very high, will turn off buyers)

This has been happening for a while and I don’t notice that it would be fixed… but when I search for an item shipping shows really high , then I enter the auction and it is a fraction of what showed in the list of items. New buyers might be spooked f...

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User avatar by Adventurer
  • 240 Views
  • 4 replies
  • 0 helpful

No listing details are showing

I can see the the eBay home page ok, but when I try to click on any listed items I just see a page with an exclamation mark in a triangle. It has been like this for a few days now and is very frustrating. Same on both eBay android app and in Chrome b...

User avatar by Enthusiast
  • 268 Views
  • 3 replies
  • 0 helpful

Can't find Live chat..

Anyone can help to find straight link to live chat? I know ebay trying to hide it from us.. Not sure why... https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid This link was working not long ago..

Send an offer procedure

It would be nice if the "send an offer" was updated with shipping variables. For example I had a buyer that wanted to negotiate a purchase of some $ off the item and they wanted to send a shipping label themselves. So I accept the offer and I go to m...

Cannot Combine Orders...

Or manually add tracking for a combined order. The system will not allow two items shipping to the same address but ordered several minutes apart to be combined (the buttons are greyed out). I am also unable to manually add the tracking info to the o...

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Updating info and addresses

I've been struggling with so many things on eBay but the worst for me has been dealing with the both pre-set questions and answers and the automated AI chat help. I'm not going to go into how it's been 6 years since I've had my eBay account active an...

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