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Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Sell Similar International Shipping Glitch

At some point over the last week there has been a change to international shipping methods when using sell similar. I list postcards and use sell similar on 99% of my listings. I have specific multiple shipping options for international shipping meth...

Time Zone Problem

We are on the East Coast (S.C.) but all the time stamps are Pacific time zone. Is there a way to change the the TIME ZONE for time stamps such as when messages were received?Thanks,Scott (RandRCollectables)

Can Any Provide Insight to Ebay Login/ Colors> Blue vs. White?

Why does Ebay keep changing the login colors from blue to white at 'sign in'? The blue is somewhat difficult to see as the white is more pronounced and easier on the eyes. A picture is enclosed with a red arrow denoting the 'blue'. All replies are we...

08-06089-07195 Order Number

This is the Third Order that the Guaranteed Delivery Date has been Changed by Ebay so no Voucher is Owed??What is the Deal?? I am Owed Atleast 3 Vouchers

Can't change my registration information

I am trying to change my registration information but everytime I click on personal information this error appears: "Sorry, something went wrong. Please try again later." I'd been trying this for a week with different browsers and laptops with no luc...

PayPal Not Linking

After i log into my paypal by clicking ebay link i get this message You're almost done linking your accounts You have successfully signed up for PayPal with a credit card. Then hit return to ebay and wow nothing changes what a suprise Support will no...

Shopping Cart Bug

The cart icon in the upper right says I have 1 item in my shopping cart. When I click on the cart icon, the url changes to "https://cart.ebay.com/" and a message says "You don't have any items in your cart".

Search my eBay store

All of a sudden the link to search my eBay store is gone.the link use to be on the top rt side next to my user name and feedback.you click there and it says search this store.i use it a lot to see if I have certain items listed.now I have to scroll t...

UNable to pay for an item?

hi all. i purchased at item for a little over a dollar last night and the seller is international. it is not giving me an option to pay with paypal just a card that is expired. i dont want an unpaid item strike, so does anybody know how to fix this? ...

Why Bother Complaining? Nobody at eBay IS listening!

Sam story for years, problem after problem, glitch after glitch! Same eBay song and dance "WE'll look into it" Need" to fill out a report" Does it get fixed? NO! Any follow up from anyone? NO! I've given up beating my head against the wall for almost...

Pictures

Hi x why can i not upload pictures from my photo library when i am selling . Do i have to take a picture as i list an item now . What happened to the good old days when you just choose you pictures from your library ??

Watch list sub menu not showing on iPhone app?

why can I not access my sun menus on my phone? And only can access them on a computer? cheers moz

Note to Self

My notes keep disappearing once I’ve entered it and then go back to it. Help......

pictures in home and garden category sanity check

Sanity check. Does anyone else see broken pics on this link? As in smart lightning. Thanks. https://www.ebay.com/b/Lamps-Lighting-Ceiling-Fans/20697/bn_818527 Also more than a few broken pics on light bulbs https://www.ebay.com/b/Light-Bulbs/20706/bn...

[BUG?] Cancelled Order Reordered by Buyer, Shipped but Tracking Linked to Cancelled Order

Saturday I had a buyer order something with an incorrect address. I cancelled the order. An hour later the buyer re-ordered with the correct address. I then purchased and printed an eBay shipping label, but the tracking got associated with the cancel...